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Experienced and reliable customer service representative with extensive experience in a busy call center setting. Dedicated to solving customer issues and cultivating a positive company image. Excel in both team environments and working independently. Proven ability to listen attentively, solve problems efficiently, and build professional relationships with callers. Fully committed to following company procedures and ensuring customer loyalty.

Seasoned Remote Customer Service Representative with 10 years of experience in providing exceptional support and maintaining high customer satisfaction. Skilled in managing inbound communications, problem resolution, and collaborating with cross-functional teams to enhance service delivery. Seeking to leverage expertise in remote customer engagement and account management in a new Remote role. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated Sales expert in hospitality experienced in seasonal roles with a superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising, and marketing skills.


  With over 6+ years of experience in the banking sector as a relationship banker / customer service relationship.
  1+ year of high proficiency in several ERP/EMR software like SAP, NAV, Icanotes, Kareo, and Simple practice while working as a patient care coordinator.
  With 4+ years in multi-national industries as an experienced Quality Control Analyst.
  1+ year experience as a QA test Engineer. Experienced in manual , mobile and testing. Experienced in writing test cases, test plans, and bug/defect reports, and knowledgeable in performing integration and user acceptance testing (UAT).


Tammy Crites

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Remote Sales/Customer Service Representative

Insurance Producer

Account Manager

Life & Annuity Specialist

Education

Bachelor of Science Degree - Business Management and Business Administration

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Timeline

Remote Sales/Customer Service Representative

Insurance Producer

Account Manager

Life & Annuity Specialist

Bachelor of Science Degree - Business Management and Business Administration

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