Tammy Demro
Panama City,FL
Summary
Adaptable leader with a focus on customer engagement and operational excellence. Expertise in inventory coordination and process optimization has led to significant improvements in departmental efficiency and team productivity.
Overview
34
34
years of professional experience
Work History
Department Lead
Ace Hardware
Lynn Haven, FL
10.2020 - 05.2025
- Supervised daily operations to ensure compliance with safety standards and company policies.
- Trained and mentored staff on effective inventory management techniques and customer service protocols.
- Streamlined workflow processes, resulting in increased efficiency in department operations.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Managed team schedules, department projects and quality assurance.
Assistant Manager
Dollar Tree
Lynn Haven, FL
10.2018 - 10.2020
- Led daily operations, ensuring efficient inventory management and product availability.
- Mentored junior staff in operational best practices, fostering a culture of continuous improvement.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Department Manager
Walmart
Lynn Haven, FL
10.2009 - 10.2016
- Enhanced customer satisfaction through effective resolution of issues and proactive service improvements.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
Plant Manager
Shwinco
Lynn Haven, FL
12.1990 - 10.2009
- Directed production operations to ensure efficiency and compliance with safety standards.
- Implemented process improvements that enhanced workflow and reduced operational bottlenecks.
- Led cross-functional teams to optimize resource allocation and achieve production targets.
- Managed inventory systems, ensuring accurate tracking and minimizing waste across the plant.
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Implemented useful inventory management and tracking systems to reduce costs and improve operations.
- Identified and resolved process and equipment issues to minimize production downtime.
- Promoted collaborative work environment to motivate and engage staff to achieve company objectives.
- Developed cross-functional teams to foster collaboration and improve communication across departments.
- Fostered culture of safety, significantly reducing workplace accidents.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Education
General Studies
Thomas Dale High School
Chester, VirginiaSkills
- Customer relations
- Task delegation
- Merchandising
- Inventory coordination
- Customer engagement
- Product restocking
- Safety and security
- Adaptability and flexibility
Timeline
Department Lead
Ace Hardware
10.2020 - 05.2025
Assistant Manager
Dollar Tree
10.2018 - 10.2020
Department Manager
Walmart
10.2009 - 10.2016
Plant Manager
Shwinco
12.1990 - 10.2009
General Studies
Thomas Dale High School