Tammy Esdale
Jonesville,SC
Summary
Driven professional with a proven track record in customer service and teamwork, honed at Cherokee Tiedown Automotive Equipment. Excelled in problem-solving and time management, enhancing customer loyalty and streamlining operations. Skilled in the ability to multitask and maintaining confidentiality, demonstrating a strong blend of hard and soft skills to achieve results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Sales Associate
Cherokee Tiedown Automotive Equipment
09.2018 - 08.2024
- Organized racks and shelves to maintain visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with company policy.
- Answered customer questions about products, accessories, and merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Porter
Spartanburg Chrysler Dodge Jeep
10.2019 - 04.2021
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Administrative Clerk
Trace Staffing Solutions
05.2019 - 10.2019
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Improved communication between departments through effective scheduling and coordination of appointments/schedules.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
Education
High School Diploma -
Caroline High School
Bowling Green, VA06.1981
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Porter
Spartanburg Chrysler Dodge Jeep
10.2019 - 04.2021
Administrative Clerk
Trace Staffing Solutions
05.2019 - 10.2019
Sales Associate
Cherokee Tiedown Automotive Equipment
09.2018 - 08.2024
High School Diploma -
Caroline High School
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