Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Espin

Ogden,UT

Summary

Dynamic food service professional with extensive experience at Mimi's Cafe, excelling in guest relations and high-volume dining. Proven ability in suggestive selling and effective upselling, ensuring memorable dining experiences. Recognized for maintaining cleanliness standards and a professional attitude while thriving under pressure. Committed to delivering exceptional service and fostering guest loyalty.

Overview

21
21
years of professional experience

Work History

Food Server

Mimi's Cafe
Fountain Valley, CA
10.2008 - 07.2011

Expedite and serve hot food in a timely manner. Be a friend to the guest. Smile. Ensure the guest has a dining experience that will insure their return. Keep work area clean and stocked.

Food Server

Mimi's Cafe
Layton, UT
04.2006 - 10.2008
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on menu items and service protocols.
  • Managed guest orders efficiently, ensuring accuracy and satisfaction.

Food Server/bartender

El Torito
Irvine, CA
02.1995 - 07.2005

Learned Mexican cuisine. Expedited and served hot food in a timely manner. Suggested premium cocktails to enhance the dining experience. Prepare and serve tableside guacamole while entertaining the guest with interesting conversation. Keep work area clean and stocked. Give the guest the best Mexican restaurant dining experience they've ever had.

Cocktail Waitress/bartender

Laff Stop
Newport Beach, CA
06.1990 - 02.1995

Make cocktails for the waitresses order in a very speedy manner. Multitask and maintin composure in a very chaotic atmosphere. Knowledge of how to prepare a large variety of cocktails and the ability to quickly learn new ones.

Education

No Degree - Nursing

Weber State University
Ogden, UT

General Studies

Roy High School
Roy, UT
05-1979

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Safe food handling
  • Cleanliness standards
  • Menu memorization
  • Service prioritization
  • Guest relations
  • POS system operations
  • Supply restocking
  • Conflict resolution
  • High volume dining
  • Food and beverage pairings
  • Tableside service
  • POS system operation
  • Suggestive selling
  • Effective customer upselling
  • Dining customer service
  • Warm and friendly
  • Organizational skills
  • Reliable and responsible
  • Cool under pressure
  • Special requests and substitutions
  • Beverage preparation

Timeline

Food Server

Mimi's Cafe
10.2008 - 07.2011

Food Server

Mimi's Cafe
04.2006 - 10.2008

Food Server/bartender

El Torito
02.1995 - 07.2005

Cocktail Waitress/bartender

Laff Stop
06.1990 - 02.1995

No Degree - Nursing

Weber State University

General Studies

Roy High School