Tammy Gibson
Kingston,MA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
22
22
years of professional experience
Work History
Owner
Rome Gun And Pawn
03.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Canton Pawn
Owner
10.2008 - 03.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Food Nutrionist
Bartow County
08.2002 - 05.2007
- Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
- Reduced food waste by effectively managing inventory levels and kitchen supplies.
- Provided exceptional service to customers, addressing any concerns or special requests promptly and professionally.
- Collaborated with kitchen team members to efficiently prepare and serve hot food items during peak hours.
Education
No Degree - Education
Georgia Highlands College
Rome, GAGED -
Cass High School
Cartersville, GA01.1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Business Planning
- Business Administration
- Bookkeeping
- Purchasing and planning
- Budget Control
Timeline
Owner
Rome Gun And Pawn
03.2015 - Current
Canton Pawn
Owner
10.2008 - 03.2015
Food Nutrionist
Bartow County
08.2002 - 05.2007
No Degree - Education
Georgia Highlands College
GED -
Cass High School
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