Tammy Good
Shenandoah,VA
Summary
Dynamic business owner with a proven track record at T & T Services, enhancing customer satisfaction through tailored solutions and effective marketing strategies. Skilled in financial reporting and personnel management, I foster strong client relationships, driving repeat business and referrals while ensuring operational excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Business Owner/Operator Manager
T & T Services
05.2015 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Owner/Business Owner/Operator Manager
Tammy's Cakes and Catering
1995 - 09.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Education
GED -
Page County Highschool
Shenandoah, VASkills
- Small business operations
- Sales tactics
- Financial reporting
- Personnel management
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
Timeline
Business Owner/Operator Manager
T & T Services
05.2015 - Current
Owner/Business Owner/Operator Manager
Tammy's Cakes and Catering
1995 - 09.2014
GED -
Page County Highschool
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