I am willing to dedicate myself to becoming a productive member of a team specializing in team building skills and growing the organization to the next level of success.
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
6
6
Certifications
52
52
years of post-secondary education
Work History
Information and Referral Clerk
Louisville Metro Government Community Services
Louisville, KY
12.2019 - Current
Assist those in the community with economic discretions
Responsible for routine correspondence received requiring information or responses to inquiries
Establishes and maintains positive relationships with referral sources.
Youth Program Worker
Louisville Metro Youth Detention Services
Louisville, KY
04.2016 - Current
Maintain security, order and discipline to prevent disturbance, escapes, and ensures the safety of juveniles, staff, and the community
Process new admits, including the searching and showering, issuance of clothing, answer telephone for visitors, businesses, and law enforcement agencies
Ensure that detained juveniles programming and court calendars are following Department of Juvenile Justice guidelines
Transport juveniles to court, hospitals, and other facilities outside of youth detention center
Initiate contact with parents or legal guardians, and other agencies
Operate security measures in Master Control, ensuring the safety of the facility, which include oral communication with law enforcement and outside visitors
Provides written and oral reports of a juvenile’s behavior, Alternative Placement Services
Provided direct care to resident in a residential setting assigned placement through the court
24-hour supervision of juveniles placed in the emergency shelter
Processed new admits, such as inventory of property and assigning sleeping area
Transported juveniles to their bus stops for pick up at JCPS schools
Maintained security, order, and discipline while attending outings in the community
Recommended and implemented programs that include education and daily living skills, social skills, and work study habits
Provided and documented daily behaviors of the juvenile
Planned and participated in group recreation and community service activities, and events.
Youth Counselor
Boys and Girls Haven
Louisville, KY
04.2011 - 07.2015
Supported and assisted at risk teenage girls with emotional and social development
Counseled teenager who were at risk of substance abuse with drugs and alcohol
Taught basic life skills
Filed incident reports, notifying appropriate parties as necessary in a timely manner
Recorded significant events, behaviors, activities and youth s movement inside/outside of the cottage
Participated in treatment team and display understanding of each youths’ problems, goal, and progress
Actively assist youth to reach his/her goals by listening, teaching, and counseling
Functioned as a therapeutic team member and positive role model, particularly demonstrating compliance with established program policies and guidelines
Ensured confidentiality with juveniles and families
Worked with Probation and Parole
Monitor/Cap Van Driver
The Healing Place
Louisville, KY
09.2009 - 04.2011
Medical monitoring of acute intoxication, potentially service withdrawal syndrome symptoms, and associated medical problems
Provide information for referrals and the intake process
Monitor and assess individuals who are detoxing from drugs and alcohol
Assist in transporting individuals to and from the hospitals as needed
Perform and document the client’s blood pressure
Assist with leading group for inpatient clients
Completed and organized information pertaining to the client’s intake
Reviewed client discharge files for deficiencies
Maintained updated information on clients daily
Substance Abuse Coordinator/Replicator
05.2008 - 12.2008
Travel to different counties in Kentucky replicating the Healing Place Model
Assisted in developing recovery programs
Facilitated recovery classes to recovering alcoholic and addicted women
Developed and implemented individualized treatment and recovery plans
Help recruit individuals to oversee departmental structure
Helped organize the 12-step recovery process.
Detox Floater
10.2007 - 05.2008
Filled as needed for assistance with monitoring of Detox and Overnight clients
Maintained a daily head count
Monitored clients in the emergency shelter
Ensured safety of the clients
Performed initial intake of a client wanting to detox from drugs.
INFORMATION & REFERRAL SPECIALIST at Wayne Metropolitan Community Action AgencyINFORMATION & REFERRAL SPECIALIST at Wayne Metropolitan Community Action Agency
Lead ADRC Community Information and Referral Specialist at DeKalb County Human ServicesLead ADRC Community Information and Referral Specialist at DeKalb County Human Services