Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Gray

Arden,North Carolina

Summary

Teller / Financial Service Specialist adept at processing transactions, opening accounts, completing loan applications, counting money and maintaining a balanced cash drawer with a high level of accuracy. Meticulously organized Teller / Financial Service Specialist who is proficient in time management, while offering professional and courteous customer service. Experience in opening personal and business accounts. Trained in taking and processing loan applications. Banking professional with over 35 years experience.

Overview

13
13
years of professional experience

Work History

Senior Floating FSS for Eastern Region

Champion Credit Union
01.2020 - Current
  • Maintained strong knowledge of credit union products, services, procedures and regulatory requirements to assist members with questions. Present new and additional products and services to existing members.
  • Interview members to obtain information needed for applying for a new loan. Filed completed loan applications with underwriting and made approval or denial recommendations.
  • Open new personal accounts, business accounts, IRA's. Processed wire transfers and stop payments.
  • Maintained friendly and professional member interactions.
  • Conferred with members about concerns with products or services to resolve problems.
  • Self-motivated, with a strong sense of personal responsibility. Organized and detail-oriented with a strong work ethic.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch

Member Service Specialist/ Lead Teller

Champion Credit Union
05.2018 - 01.2020
  • Maintained balancing record with 100% rate of accuracy.
  • Maintained friendly and professional member interactions.
  • Executed member transactions, including deposits, withdrawals, money orders and checks.
  • Executed wire transfers, stop payments and account transfers.
  • Supervised and mentored employees. Completed quarterly performances and reviews on employees.

Teller/Floater

United Federal Credit Union
10.2016 - 05.2018
  • Executed customer transactions, including deposits, withdrawals, money orders and checks. Sold cashier's checks, and money orders.
  • Maintained balancing record with 100% rate of accuracy.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Responded to customer requests via telephone and email.

Teller / Floater Teller

1st Financial Federal Credit Union
01.2015 - 08.2016
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Sold cashier's checks, traveler's checks and money orders
  • Answered inquiries on banking products including checking, savings, loans and lines of credit
  • Maintained friendly and professional customer interactions

Member Service Specialist

Champion Credit Union
01.2012 - 12.2014
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Sold cashier's checks, traveler's checks and money orders
  • Executed wire transfers, stop payments and account transfers
  • Maintained friendly and professional customer interactions

Teller

BB&T
01.2011 - 01.2012
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Rapidly and efficiently prepared customer and ATM cash and change orders
  • Coordinated daily cash reconciliation at a high-volume location
  • Maintained balancing record with 100% rate of accuracy

Education

High School Diploma -

South Florence High School
Florence, SC
06.1981

Skills

  • Cash handling expertise
  • Self-sufficient
  • People-oriented
  • Detail-oriented
  • High level of accuracy

  • Organizational skills
  • Team leadership skills
  • Flexible
  • Share Branch knowledge
  • Many years experience

Timeline

Senior Floating FSS for Eastern Region

Champion Credit Union
01.2020 - Current

Member Service Specialist/ Lead Teller

Champion Credit Union
05.2018 - 01.2020

Teller/Floater

United Federal Credit Union
10.2016 - 05.2018

Teller / Floater Teller

1st Financial Federal Credit Union
01.2015 - 08.2016

Member Service Specialist

Champion Credit Union
01.2012 - 12.2014

Teller

BB&T
01.2011 - 01.2012

High School Diploma -

South Florence High School

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Tammy Gray