Tammy Harrison
Mobile,AL
Summary
Dynamic operations manager with expertise in financial analysis and business planning. Proven track record in optimizing profitability and enhancing customer experiences through strategic marketing and inventory management.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Cats Meow Art Finds
Mobile, AL
07.2024 - Current
- Curated unique art pieces to enhance customer experiences and drive sales.
- Managed inventory levels to ensure optimal stock availability for diverse clientele.
- Developed marketing strategies leveraging social media platforms to increase brand visibility.
- Established relationships with local artists to expand product offerings and foster community engagement.
- Implemented financial tracking systems to monitor expenses and optimize profitability strategies.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Sales Executive
Conns Home Plus
01.2024 - 07.2024
- Cultivated relationships with customers to enhance satisfaction and drive repeat business.
- Executed sales strategies to meet and exceed quarterly targets consistently.
- Provided product knowledge and solutions to address customer needs effectively.
- Collaborated with team members to optimize inventory management and product displays.
- Utilized CRM systems to track customer interactions and streamline follow-up processes.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Lazy Boy Furniture
Mobile, AL
03.2020 - 04.2023
- Analyzed market trends to identify new opportunities for growth in sales initiatives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Identified new market opportunities through diligent research and networking.
Associate Real Estate Broker
Keller Williams Realty - Alabama Gulf Coast
Orange Beach, AL
04.2015 - 02.2020
- Led client consultations to assess real estate needs and preferences.
- Developed marketing strategies to promote listings across multiple platforms.
- Negotiated contracts and agreements, ensuring favorable terms for clients.
- Conducted market analysis to determine property values and investment potential.
- Mentored junior agents, enhancing their sales techniques and market knowledge.
- Implemented training programs for new brokers, enhancing onboarding experience and productivity.
- Cultivated long-lasting relationships with past clients which led to a continuous stream of referrals.
- Maintained up-to-date knowledge of local real estate trends, enabling informed decision-making for clients seeking new opportunities.
- Streamlined communication channels with clients, ensuring timely responses to inquiries and concerns.
- Utilized social media platforms effectively to increase visibility of listings, resulting in quicker sales.
- Efficiently managed multiple offers simultaneously while maintaining professionalism under pressure.
- Implemented creative solutions for complex transactions that resulted in successful closings despite initial challenges.
- Delivered exceptional customer service by promptly addressing client questions and concerns throughout the entire transaction process.
- Organized open house events to showcase available properties and generate buyer interest.
- Assisted clients in preparing their properties for sale through staging advice and vendor recommendations.
- Collaborated with other agents within the brokerage firm to share resources and expertise, resulting in enhanced client experiences.
Real Estate Broker Associate
Bellator Real Estate & Development
Orange Beach, AL
05.2013 - 04.2015
- Guided clients through property transactions, ensuring compliance with state regulations and contractual obligations.
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Conducted market analysis to provide clients with accurate pricing and investment advice based on current trends.
- Negotiated contracts on behalf of clients, achieving favorable terms and conditions that met their needs.
- Mentored junior agents, sharing industry knowledge and best practices to improve team performance.
- Organized open houses and property tours, showcasing listings effectively to maximize exposure in competitive markets.
- Maximized seller profits by suggesting cost-effective improvements that would enhance the appeal of their properties.
Associate Broker
Keller Williams Realty - Alabama Gulf Coast
Orange Beach, AL
03.2009 - 04.2013
- Guided clients through property transactions, ensuring compliance with local regulations and industry standards.
- Developed and maintained strong relationships with clients, increasing customer satisfaction and retention rates.
- Analyzed market trends to provide strategic insights for pricing and property valuation decisions.
- Collaborated with marketing teams to design promotional materials that effectively showcased listings.
- Mentored junior agents on negotiation strategies and best practices in real estate transactions.
- Utilized CRM systems to track leads, manage client interactions, and streamline workflow processes.
- Proofed documents for grammar errors and to check accuracy of details.
- Provided comprehensive training for new associates, fostering a supportive learning environment that encouraged growth within the company.
Education
Alabama Real Estate Brokers License - Real Estate
Alabama School of Real Estate
Mobile, AL01.1997
Alabama Health And Life Insurance License - Health And Life Insurance
Alabama Health And Life Insurance
Bay Minette, AL11.2019
Alabama Real Estate Agent License - Real Estate
ABS School of Real Estate
Mobile, AL01.1992
Associate of Applied Science - Communication Arts And Public Relations
University of South Alabama
Mobile, AL06.1989
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Relationship management
- Financial analysis
- Operational reporting
- Budget development
Timeline
Owner/Operator
Cats Meow Art Finds
07.2024 - Current
Sales Executive
Conns Home Plus
01.2024 - 07.2024
Sales Executive
Lazy Boy Furniture
03.2020 - 04.2023
Associate Real Estate Broker
Keller Williams Realty - Alabama Gulf Coast
04.2015 - 02.2020
Real Estate Broker Associate
Bellator Real Estate & Development
05.2013 - 04.2015
Associate Broker
Keller Williams Realty - Alabama Gulf Coast
03.2009 - 04.2013
Alabama Health And Life Insurance License - Health And Life Insurance
Alabama Health And Life Insurance
Alabama Real Estate Brokers License - Real Estate
Alabama School of Real Estate
Alabama Real Estate Agent License - Real Estate
ABS School of Real Estate
Associate of Applied Science - Communication Arts And Public Relations
University of South Alabama