Hardworking employee enthusiastic about learning insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
School Bus Driver
First Student Transportation
Lincoln, IL
08.2023 - Current
Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
Certified Medical Assistant
HSHS
Sherman, IL
03.2023 - 08.2023
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Medical Leave
NA
04.2022 - 03.2023
Medical Leave of Absence
Certified Medical Assistant
Carle
El Paso, IL
08.2021 - 03.2022
Nursing duties in a clinical setting.
Certified Medical Assistant
Springfield Clinic
Springfield, IL
06.2019 - 07.2021
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Phlebotomist
Lincoln Memorial Hospital
Lincoln, IL
11.2014 - 04.2015
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Certified Medical Assistant
OSF Medical Group
Normal, IL
02.2009 - 11.2014
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.