Justina Diggs
New Haven,CT
Summary
Eager to secure a challenging position in a secure responsible career organization to expand my learnings, knowledge, and skills; while making a significant contribution to the success of the company.
Overview
14
14
years of professional experience
Work History
School Bus Driver
First Student Transportation
New Haven, CT
11.2021 - Current
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Monitored student behavior on the bus and enforced rules consistently.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Followed schedules and routes to maintain timely arrivals and departures.
Associate
Walmart
New Haven, CT
08.2020 - 03.2021
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Program Instructor (certified PMT)
Abilities without Boundaries
Cheshire, CT
05.2019 - 01.2020
- Assisted individuals with locating jobs
- Helped with tips and techniques to train people for interviews
- Showed individuals what is considered proper attire and grooming standards for most positions.
RMA Medical Assistant
Town and Country Pediatrics
Watertown, CT
11.2016 - 12.2018
- Performed complete physical checkups, prepared patient's history summaries
- Assisted with incoming calls, also made outgoing calls while performing Administrative duties
- Greeted patients with a smile, and verified/updated patient's information, filed medical records.
Student Extern/ Medical Assistant
Advance Podiatric Specialty
Waterbury, CT
06.2017 - 07.2017
- Performed administrative duties
- Prepared/Set up equipment for provider
- Developed X-rays and labeled them by correct size
- Filled out insurance forms, handled correspondence, scheduled appointments.
Café Server/ Barista
Barnes & Noble
Waterbury, CT
07.2016 - 06.2017
- Maintained café area clean, tidy and stocked with supplies for team members to be efficient in their shift
- Helped in different areas of the store such as customer service, cashier, and helping guests on the floor
- Provided great customer experiences along with taking/making orders fast and accurate.
CNA
Abbot Terrace
Waterbury, CT
08.2014 - 07.2015
- Took patients' vital signs
- Helped with daily activities and personal hygiene including feeding, bathing, dressing patients
- Worked on household tasks such as serving meals, being tidy, making the beds, and other housekeeping tasks
- Answered phone calls, observed patients, and reported to my supervisor with clear notations on patient's condition/behavior.
CNA
Village at East Farm
Waterbury, CT
10.2010 - 12.2013
- Assisted with personal and dental hygiene
- Assisted nurse with admitting, transferring, and discharging residents
- Observed residents and took notes to report to nurse.
Education
Medical Assistant RMA in Healthcare -
Porter and Chester Institute
07.2018
Wilby High School
01.2008
Skills
- Medical Assistant (AMT)
- Patient Care
- Build Rapport with Team & patients
- Phlebotomy
- EKG’s
- Database/ Record Management
- Vital Signs
- Capillary Punctures
- Telephone answering 6-line system
- EMR
- Spirometry
- Excellent Organizational Skills
- Punctuality
- Confidentiality
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Vital Signs Monitoring
- Sterile Technique
Accomplishments
- Dean's List Student 3.75 GPA
- National Society of Leadership and Success invitation
References
References upon Request
Timeline
School Bus Driver
First Student Transportation
11.2021 - Current
Associate
Walmart
08.2020 - 03.2021
Program Instructor (certified PMT)
Abilities without Boundaries
05.2019 - 01.2020
Student Extern/ Medical Assistant
Advance Podiatric Specialty
06.2017 - 07.2017
RMA Medical Assistant
Town and Country Pediatrics
11.2016 - 12.2018
Café Server/ Barista
Barnes & Noble
07.2016 - 06.2017
CNA
Abbot Terrace
08.2014 - 07.2015
CNA
Village at East Farm
10.2010 - 12.2013
Medical Assistant RMA in Healthcare -
Porter and Chester Institute
Wilby High School