Tammy Henderson
4214 Overton Crossing Street, Apt.4,TN
Summary
Dynamic leader with a proven track record at All Star Hot Wings, excelling in team leadership and strategic planning. Skilled in conflict resolution and motivating teams to achieve excellence. Enhanced customer satisfaction and employee productivity, fostering a collaborative and innovative work environment. Expert in performance management, ensuring high-quality service delivery.
Results-driven professional with focus on leadership and achieving organizational goals. Known for enhancing team collaboration and delivering consistent, high-quality outcomes. Adaptable to evolving demands and skilled in strategic decision-making and conflict management.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
Work History
Leader
All Star Hot Wings
01.2017 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on front register and assigned duties.
- Oversaw day-to-day activities of 5 to 6 employees in restaurant establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Manager
Mrs.Winners
01.2013 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MS05-1999
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Incidents management
- Team building
- Team leadership
- Performance management
Timeline
Leader
All Star Hot Wings
01.2017 - Current
Manager
Mrs.Winners
01.2013 - 01.2017
High School Diploma -
Horn Lake High School
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