Tammy Hernandez
Austin,TX
Summary
Dedicated and detailed-oriented Warehouse Associate II and TMS Specialist with experience in transportation management systems, returns processing, inventory control, and employee training. Proven ability to manage high-volume operations, ensure accuracy, maintain productivity goals, and provide support across warehouse functions. Skilled in problem-solving, team collaboration, and training new associates on return procedures, safety standards, and company policies.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Warehouse Associate II / TMS Specialist/ Returns
Coloplast Distribution Center
08.2024 - 09.2026
- Manage daily transportation activities using Transportation Management Systems (TMS) to ensure on-time and cost-effective deliveries.
- Collaborate with carriers, drivers, and warehouse teams to coordinate shipments and resolve logistics issues quickly.
- Ensure compliance with DOT regulations, company safety policies, and customer service standards.
- Coordinate inbound and outbound freight activities.
- Load pallets onto trucks while maintaining accuracy, productivity and safety standard.
- Assisted leadership with workflow coordination and operational support.
- Cross-trained in multiple warehouse departments and functions to support operational needs during periods of low workflow.
- Identify and resolve shipping discrepancies to improve efficiency.
- Follow safety procedures and maintain a clean work environment.
Truck Driver
Western Express
11.2023 - 07.2024
- Maintained a 100% safety record by adhering to DOT regulations and company compliance.
- Consistently met delivery schedules by optimizing routes and communicating with dispatch.
- Demonstrated strong reliability, independence, and time management in high-pressure environments.
Owner
Tammy's Janitorial Services
02.2012 - 11.2023
- Directed daily business operations and supervised a team, ensuring high-quality service delivery and strong client retention.
- Hired, trained, and mentored employees, cultivating a high-performing and reliable staff.
- Managed all financial operations including budgeting, payroll, reporting, and tax preparation.
- Increased customer satisfaction and referrals by implementing more efficient business processes.
- Designed marketing strategies that expanded client base and boosted revenue.
Education
GED - undefined
Adult Education
Chowchilla, CASkills
- Warehouse Operations II
- Transportation Management System (TMS)
- Returns Processing
- Shipping and Receiving
- Forklift & Warehouse Equipment Operation
- Employee Training & Onboarding
- Safety & Compliance Standards
- Data entry & Documentation
- Logistics Coordination
- Time Management
- E1 (Citrix)
- Warehouse Lead
Certification
- Tankers and Hazmat Certification – Advance Bus and Truck Driving School, Lodi, CA (2023)
- Certification – Computer Networking & Telecommunications, Computer Business College, San Jose, CA (1998)
Timeline
Warehouse Associate II / TMS Specialist/ Returns
Coloplast Distribution Center
08.2024 - 09.2026
Truck Driver
Western Express
11.2023 - 07.2024
Owner
Tammy's Janitorial Services
02.2012 - 11.2023
GED - undefined
Adult Education