Tammy Kenbeek
Okeechobee
Summary
Dynamic Lead Phlebotomist with a proven track record at Quest Diagnostics, enhancing patient experiences through expert venipuncture and exceptional customer service. Skilled in lab safety protocols and fostering trust with diverse patient populations.
Care-focused Phlebotomist bringing 30 years background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
34
34
years of professional experience
Work History
Lead Phlebotomist
Quest Diagnostics
Okeechobee And Ft.Pierce FL
01.2010 - Current
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
- Developed strong relationships with patients by fostering trust during the blood collection process.
- Contributed to a positive workplace culture through active engagement in team meetings and events.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
- Utilized various venipuncture techniques depending on each patient''s needs for optimal results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomist and EKG Tech
Raulerson Hospital
Okeechobee, FL
08.1991 - 05.2000
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FLNo Degree - Phlebotomy
Indian River State College
Ft. Pierce, FL05-1991
Skills
- Order of draw
- Venipuncture
- Lab safety protocols
- Blood collection techniques
Timeline
Lead Phlebotomist
Quest Diagnostics
01.2010 - Current
Phlebotomist and EKG Tech
Raulerson Hospital
08.1991 - 05.2000
High School Diploma -
Okeechobee High School
No Degree - Phlebotomy
Indian River State College