Tammy Kline
Cameron
Summary
I excel in environments requiring discretion and effective communication. My proactive approach has significantly contributed to improved operational efficiencies and customer relations.
Professional with proven track record in patient care support and administrative tasks. Skilled in managing patient records, scheduling, and coordinating with healthcare teams. Strong focus on collaboration and achieving targets in dynamic environments. Reliable and adaptable with excellent communication and organizational abilities.
Overview
25
25
years of professional experience
Work History
Patient Care Support
Marshfield Clinic Health Center
06.2023 - Current
- Provided compassionate care to patients and families, offering emotional support during difficult times.
- Participated in ongoing training opportunities to stay current on best practices related to patient care support.
- Enhanced patient satisfaction by providing exceptional care and support during labor and delivery.
- Supported children's emotional well-being by offering empathetic and patient care.
- Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.
Chiropractic Assistant
Owens & Krisik Chiropractic
06.2021 - 06.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Receptionist
Rice Lake Weighing Systems
06.2014 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Food Service Leader
Kwik Trip
02.2012 - 06.2014
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced team productivity by effectively delegating tasks and managing employee schedules.
- Ensured food safety compliance by regularly conducting thorough inspections of kitchen equipment and work areas.
Veterinary Assistant
Rice Lake Animal Hospital
06.2008 - 02.2012
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Office Manager
Animal Health Center
06.2000 - 06.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Barron High School
Barron, WI05-1986
Skills
- Patient care support
- Telephone etiquette
- Organization skills
- Food safety
- Customer relations
- Client communication
- Appointment scheduling
Timeline
Patient Care Support
Marshfield Clinic Health Center
06.2023 - Current
Chiropractic Assistant
Owens & Krisik Chiropractic
06.2021 - 06.2023
Receptionist
Rice Lake Weighing Systems
06.2014 - 06.2020
Assistant Food Service Leader
Kwik Trip
02.2012 - 06.2014
Veterinary Assistant
Rice Lake Animal Hospital
06.2008 - 02.2012
Office Manager
Animal Health Center
06.2000 - 06.2008
High School Diploma -
Barron High School
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