Tammy Knight-Parks
T & B's Cabinets
Covington,GA
19
years of professional experience
Results-driven owner/manager with a strong focus on customer relations and operational efficiency. Proven ability to enhance service delivery through effective communication and relationship building.
Work History
Owner/manager
5 Years 6 Months- Implemented quality control procedures to enhance product durability and craftsmanship.
- Fostered strong relationships with suppliers to secure optimal pricing and materials.
- Analyzed customer feedback to drive continuous improvement in service delivery.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Pro Manager and Front End
6 Years 1 Month- Oversaw daily operations ensuring compliance with safety and quality standards.
- Implemented training programs enhancing team performance and operational efficiency.
- Streamlined inventory management processes reducing stock discrepancies.
- Developed and executed staff schedules optimizing labor allocation and customer service.
- Led initiatives for cost reduction through waste management and process improvements.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager
2 Years 11 Months- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved employee performance and customer satisfaction scores.
- Coordinated staff schedules to ensure optimal coverage during peak business hours.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
- Ga Scool of Technology
High School Diploma
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Timeline
Owner/manager
T & B's Cabinets
02.2021 - CurrentRead More
Pro Manager and Front End
Home Depot
01.2015 - 02.2021Read More
Assistant Manager
Bojangles' Restaurants
02.2008 - 01.2011Read More
Ga School of Technology
from Ga Scool of Technology
Read More
Louisville High
High School Diploma
Read More