TAMMY KNIGHT, MSN MHA RN
Little Elm,TX
Summary
Highly skilled Leadership Nursing Professional with more than 15 years of experience in Service Line Leadership through Quality Management, Nursing Administration, and Risk Management.
Intelligent and skillful in creating risk mitigation plans and root cause analysis utilizing the IHI Principles and ISMP Hierarchy of Effectiveness.
Knowledgeable in driving quality improvement programs with a foreward-thinking approach and change-agent mentality.
Proficient in regulatory-readiness and preparing entire hospital teams for successful surveys with The Joint Commission, DNV and CMS.
Organized and dependable in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Division Director of Quality
Medical City Healthcare
Dallas, TX
09.2019 - Current
- Attended weekly meetings with Sepsis, Stroke, and CV Coordinators to discuss current month projections and sharing strategies across division to leverage improved outcomes.
- Produced numerous reports per week to analyze service line performance against team goals.
- Collaborated with leadership and physicians to organize strategic operations and deployments of processes in this ever-changing healthcare industry.
- Established performance goals for each department and provided feedback on methods for reaching those milestones using IHI models and ISMP Hierarchy of Effectiveness.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Assessed new and on-going work-flows to validate quality and consistency with creative vision.
Performance Improvement Coordinator
Medical City Hospital Dallas
Dallas, TX
08.2018 - 09.2019
- Teamed with multidisciplinary leaders in critical care service lines for regulatory readiness and needed quality improvement projects to improve patient outcomes.
- Championed new Lean strategies, framework and project elements to drive multidisciplinary growth and process overhaul with change-agent mentality.
Performance Improvement Coordinator
HCA Hospital
Tampa, FL
11.2016 - 08.2018
- Researched and implemented new improvement systems and methodologies, which increased quality patient outcomes.
- Assessed performance in relation to goals and made recommendations to promote continuous improvements.
- Developed performance indicators for effectiveness of improvement activities and techniques with end-users in mind.
- Initiated training and mentoring methods to help nurses and physicians better understand improvement procedures.
Director of Quality Management
Kindred Hospital
Tampa, FL
04.2012 - 11.2016
- Enforced compliance with government regulations and company policies.
- Implemented best practice policies for patient education and patient and staff safety.
- Audited quality of all departments within hospital and reported findings to department heads for improvements.
- Established and tracked quality department goals and objectives.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving patient satisfaction.
Education
Master of Science - Healthcare Administration & Nursing Leadership
Chamberlain University
03.2020
Bachelor of Science - Nursing
Kaplan University
Davenport, IA01.2015
Executive Nursing Leadership Program -
University of South Florida
01.2012
Associate of Science - Nursing
Saint Petersburg College
02.2006
Skills
- Highly Effective Leader
- Value Stream Mapping
- Effective Communication
- Six Sigma Methodologies
- Best Practices and Tools
- Creative Thinking / Change Agent Mentality
- System, Process and Performance Improvement
- Data Analysis
- Forward Thinker
- Predictive Analytics
- Strategic Vision
Accomplishments
Led the division-wide launch of COVID-19 vaccinations for all hospital employees and physician-partners resulting in over 20,000 vaccines being administered.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Division Director of Quality
Medical City Healthcare
09.2019 - Current
Performance Improvement Coordinator
Medical City Hospital Dallas
08.2018 - 09.2019
Performance Improvement Coordinator
HCA Hospital
11.2016 - 08.2018
Director of Quality Management
Kindred Hospital
04.2012 - 11.2016
Master of Science - Healthcare Administration & Nursing Leadership
Chamberlain University
Bachelor of Science - Nursing
Kaplan University
Executive Nursing Leadership Program -
University of South Florida
Associate of Science - Nursing
Saint Petersburg College
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