Tammy Kucharski
Olathe,KS
Overview
15
15
years of professional experience
Summary
Experienced account manager with a strong track record in client services oversight and business development. Builds trusted relationships, resolves account issues quickly, and develops strategic account plans that support retention, loyalty, and growth.
Work History
Senior Account Manager
Canopy and Vine
Overland Park, KS
02.2019 - 08.2026
- Managed key client accounts, strengthening relationships and aligning with business goals.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Worked with customers to develop strategic business and account plans.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Account Manager
GlynnDevins
Kansas City, MO
07.2016 - 02.2018
- Managed client accounts, aligning marketing deliverables with strategic objectives and service expectations.
- Built trusted client relationships through responsive communication and proactive issue resolution.
- Coordinated campaign timelines, creative briefs, and approvals across cross-functional teams.
- Monitored project status, ensuring accurate delivery of assets, updates, and follow-through.
Account Manager
Keypath Education
Kansas City, MO
08.2011 - 11.2015
- Built trusted client relationships through responsive communication and proactive issue resolution.
- Reviewed campaign performance reports to inform account recommendations and next-step planning.
- Collaborated with internal stakeholders to refine workflows and improve client experience.
- Prepared presentation materials and status updates for client meetings and account reviews.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Education
Kansas University
Lawrence, KSSkills
- Client relationship management
- Client services oversight
- Business development
- Account growth
- Strategic planning
- Client relationship building
- Schedule management
Timeline
Senior Account Manager
Canopy and Vine
02.2019 - 08.2026
Account Manager
GlynnDevins
07.2016 - 02.2018
Account Manager
Keypath Education
08.2011 - 11.2015
Kansas University