Tammy Laventure
Nashua,NH
Summary
Welcoming, Treatment Coordinator with over 25 years of experience working as an dental assistant and front desk for various dentist. Expertise in treatment plans and dental procedures. Excellent record keeping, interpersonal and organizational skills. I have attended many dental courses to keep up with the latest dental procedures and front desk trends. I enjoy helping people, and want to make their experience as pleasant as possible, knowing it is not always a patients favorite place to be. They will always get a warm smile and hello.
Overview
26
26
years of professional experience
Work History
Dental Assistant/Dental Receptionist
Dr. Mark Asadourian DDS
Manchester, NH
06.2014 - 10.2019
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Treatment Coordinator/Dental Assistant
Dr. Paul Thompson DDS
Manchester, NH
06.2000 - 06.2014
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Provided guidance to patients about their financial responsibility for services rendered.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Documented patient records with procedures performed and added notes taken to charts.
Dental Receptionist
Dr. Jeffrey Forgosh DMD, PA
Concord, NH
09.1997 - 06.2000
- File Charts
- Typed Letters
- Developed Radiographs
- Trained Assisting (very little)
- Made Conformation Calls
- Answered Phones
- Turned Over Rooms for Hygiene and Surgical
Treatment Coordinator
Dr. John Herrin DDS, MS
Bedford, NH
06.2020 - 02.2024
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Provided guidance to patients about their financial responsibility for services rendered.
- Assisted in the coordination of dental treatment plans for patients.
- Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
- Greeted incoming patients upon arrival at the office and assisted them with paperwork completion.
- Collected payments from patients and arranged payment schedules.
- Verified, updated and entered patient information into system.
- Arranged documents for insurance claims.
Education
Dental Radiology Certification MA -
Tuffs
Boston, MA01-2005
Dental Radiology Certification NH
NHTI - Concord's Community College
Concord, NH01-2005
Merrimack High School
Merrimack, NH06-1989
Skills
- Office Administration
- Financial Counseling
- Dental Knowledge
- Appointment Scheduling
- HIPAA Compliance
- Patient Care Coordination
- Patient Flow Management
- Problem Solving
- Multitasking
- Exam Room Preparation
- CPR Certification
Timeline
Treatment Coordinator
Dr. John Herrin DDS, MS
06.2020 - 02.2024
Dental Assistant/Dental Receptionist
Dr. Mark Asadourian DDS
06.2014 - 10.2019
Treatment Coordinator/Dental Assistant
Dr. Paul Thompson DDS
06.2000 - 06.2014
Dental Receptionist
Dr. Jeffrey Forgosh DMD, PA
09.1997 - 06.2000
Dental Radiology Certification MA -
Tuffs
Dental Radiology Certification NH
NHTI - Concord's Community College
Merrimack High School
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