Tammy L. Smith
Daytona Beach,FL
Summary
Reviews and imports employee time card into the Peoplesoft payroll system. Processes special payrolls. Assists in special projects assigned by Management. Checks figures for accuracy and necessary approvals. Checks employee self service entry errors for completeness and compliance with established standards and procedures.
Overview
39
39
years of professional experience
Work History
Beach Toll Operator
Volusia County
Daytona Beach, FL
04.2025 - Current
- Assisted customers with inquiries regarding toll rates and payment options.
- Reported safety hazards and maintenance issues to management promptly.
- Trained new staff on toll collection processes and customer service standards.
- Maintained cleanliness and organization of the toll booth area consistently.
- Responded promptly to emergency situations according to established protocols.
- Operated cash register to process payments from customers.
- Verified license plates against databases for fraud prevention purposes.
Payroll Coordinator
Apple Connect/Kelly Services
01.2017 - Current
Wedding Coordinator
Lavdas wedding
Warren, MI
08.2020 - 08.2024
- Supervised setup and teardown of wedding decorations and equipment.
- Communicated with bridal parties to address concerns and preferences.
- Provided guidance and support for bridal parties throughout the process.
- Provided detailed instructions regarding timeline management on the day of the wedding so that everything ran smoothly.
- Enforced safety protocols during rehearsals, ceremonies and receptions to ensure guests' wellbeing.
Client Service manager/Network Manager, Building Manager
Cofinity/Aetna (previously PPOM)
Southfield, Michigan
01.1996 - 01.2016
Multi-Franchise Manager
Dunkin' Donuts
Warren, Michigan
12.1990 - 11.1996
Petty Officer 3rd Class
United States Navy
09.1987 - 10.1990
- Supervised teams throughout career, assuming additional responsibilities while ensuring primary roles were fulfilled. Completed personal training in Microsoft Office and position-specific training to maintain current technical skills.
- Tireless worker committed to delivering customer satisfaction such that company profits are optimized.
- Possesses Courage to tell the truth, even in the face of adversity, allowing for respect and focus on problem solving.
- Frequent interfacing with internal management and external customers. Public speaking skills and the ability to sell the company's product are exemplary.
- Values a company in which employees are valued as much as profit, and a balance between work hours and family values is respected.
Education
Centerline
Center Line, MISkills
- Toll management
- Payment processing
- Cash handling
- Fraud prevention
- Emergency response
- Safety compliance
- Customer service
CUST
Compensation Requirements and Personal References available upon request.
Network account/Client Service Management
Compensation Requirements and Personal References available upon request.
Timeline
Beach Toll Operator
Volusia County
04.2025 - Current
Wedding Coordinator
Lavdas wedding
08.2020 - 08.2024
Payroll Coordinator
Apple Connect/Kelly Services
01.2017 - Current
Client Service manager/Network Manager, Building Manager
Cofinity/Aetna (previously PPOM)
01.1996 - 01.2016
Multi-Franchise Manager
Dunkin' Donuts
12.1990 - 11.1996
Petty Officer 3rd Class
United States Navy
09.1987 - 10.1990
Centerline