Tammy Lupman
Summary
Senior travel sales consultant with over 10 years of experience in reservation systems, client management, and payment processing. Recognized as a top-performing sales representative, consistently exceeding sales targets. Expertise in coordinating complex travel arrangements while delivering exceptional customer service.
Overview
22
22
years of professional experience
Work History
Senior Travel Sales Consultant (remote)
YMT Vacations
Lynnwood, Washington
12.2004 - 07.2026
- Guided clients in selecting ideal travel packages aligned with needs and budgets.
- Managed client bookings using specialized reservation systems to ensure accuracy.
- Successfully performed all daily travel sales and client management operations in a fully remote environment from an out-of-state home office.
- Coordinated packaged travel arrangements.
- Maintained high productivity and seamless communication while working remotely from a dedicated home office.
- Provided detailed information on destinations, accommodations, attractions, and activities.
- Processed payments for travel packages while ensuring invoice accuracy.
- Handled customer inquiries and complaints promptly to maintain satisfaction.
- Assisted clients with post-sale inquiries and travel adjustments as needed.
- Collaborated with departments to enhance overall customer service experiences.
- Coordinated travel itineraries, ensuring seamless transitions between destinations.
- Resolved customer inquiries and issues promptly to enhance satisfaction levels.
- Managed bookings through company systems, ensuring accuracy and efficiency in processes.
Education
High School Diploma -
Southgate Anderson Highschool
Southgate, MI01-1988
Skills
- Itinerary planning
- Booking systems
- Travel regulations
- Transaction processing
- Client management
- Customer relationship management
What I am looking for
I am looking for a dynamic position where I can utilize my strong sales, communication skills, attention to detail, and extensive customer services background to support daily operations and enhance workflow efficiency. I thrive in collaborative environments where I can build strong professional relationships, solve complex problems, and deliver exceptional services while continuously expanding my skill set.
Timeline
Senior Travel Sales Consultant (remote)
YMT Vacations
12.2004 - 07.2026
High School Diploma -
Southgate Anderson Highschool