Experienced Case Manager Specialist with a strong background in eligibility determination, case documentation, and caseload management. Known for accurate records, compliance, and effective client support.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Case Manager Specialist
Job And Family Services
Circleville , OH
01.2001 - 04.2026
Managed client caseloads for public assistance programs.
Assessed client needs and developed individualized service plans to meet those needs.
Interviewed customers to gather case information and identify service needs for tailored support.
Reviewed eligibility documents for Job and Family Services cases.
Evaluated individual circumstances to determine eligibility for available benefits.
Assisted clients with completing applications for benefits such as food stamps or Medicaid.
Referred clients to community resources and support services to enhance access to necessary assistance.
Coordinated case actions with supervisors and partner agencies.
Educated clients about available resources and navigation strategies to facilitate effective access.
Maintained confidential files and compliance with agency policies.
Adhered to ethical principles and standards to protect clients' confidential information.
Utilized case management software and databases for efficient information tracking.
Developed and maintained relationships with community resources and service providers.
Participated in team meetings and professional development activities to stay current on best practices in case management.