Jessica Beckett
Neosho
Summary
Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
8
8
years of professional experience
Work History
Case Manager
State Of Missouri Children's Division
Neosho
03.2024 - Current
- Coordinated comprehensive case management services, enhancing support for children and families in need.
- Assessed client needs, developed tailored service plans, and monitored progress towards established goals.
- Assessed client needs through interviews and home visits.
- Monitored client progress and adjusted plans.
- Collaborated with community resources and service providers for support.
- Counseled clients on community resources, ensuring access to essential services that addressed their specific needs.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Participated in interdisciplinary team meetings to discuss treatment options.
Digital Marketing Specialist
RAMSEY MEDIAWORKS
Joplin
06.2021 - 02.2024
- Developed and implemented digital marketing campaigns to increase brand awareness
- Performed keyword research and analyzed SEO performance of webpages
- Analyzed consumer behavior data using analytics tools such as Google Analytics
- Created and implemented inbound marketing strategies to generate more organic traffic and leads for clients
- Generated reports on website performance, ad campaigns, and other key metrics
- Analyzed website traffic metrics and adjusted strategies accordingly
- Optimized landing pages for search engine optimization purposes
- Tracked campaign performance through detailed reporting systems
- Maintained a database of customers' information for targeted marketing efforts
- Responded promptly to customer inquiries via social media platforms
- Implemented sustainable strategies to grow quality traffic to brand-specific client websites
- Executed daily email marketing communications, generating customer awareness of key sales promotions and new product launches
- Audited and optimized websites to verify proper performance, visibility and accessibility
- Developed and managed digital pay-per-click advertising programs with Google AdWords and third-party content distribution networks.
Eligibility Specialist
STATE OF MISSOURI DEPARTMENT OF SOCIAL SERVICES
Joplin
10.2018 - 05.2021
- Reviewed applications for different aid programs and determined qualification criteria for individuals
- Educated patients on eligibility and affordability options
- Documented all communication with applicants and inputted information into multiple Government computer systems
- Managed processing of all benefits applications, including those for financial assistance and food stamps
- Developed fact-checking and research skills
- Interviewed applicants and explained scope of different available benefits
- Communicated with people from various cultures and backgrounds
- Determined initial and continuing eligibility of clients for income maintenance programs
- Assisted individuals in utilizing the resources of the division and the community
- Informed clients of their rights and procedures for appeal and other legal rights related to income maintenance and public assistance programs
- Completed reinvestigations as required by program policy
- Ensured timely processing of applications
- Maintained complete and accurate records of client eligibility
- Reviewed applications to verify client information and resolve discrepancies.
Senior Office Support Assistant
STATE OF MISSOURI DEPARTMENT OF SOCIAL SERVICES
Joplin
04.2018 - 10.2018
- Sorted and distributed office mail
- Recorded incoming shipments
- Followed detailed directions from management
- Oversaw automated tracking and documentation of data, client correspondence, and office operations
- Executed record filing system
- Opened and distributed incoming mail
- Entered client applications into various computer systems
- Ordered and distributed office supplies
Education
Bachelor of Arts - General Studies
Missouri Southern State University
Joplin, MO05.2024
Associate of Arts - General Studies
Crowder College
Neosho, MO05.2016
Skills
- Effective communication
- Strong work ethic
- Organization and time management
- Written communication
- Interpersonal skills
- Self-motivated professional
- Program knowledge
- Creative problem solving
- Testing and optimization
- Relationship building
- Community collaboration
- Case documentation
- Eligibility determination
- Client counseling
Timeline
Case Manager
State Of Missouri Children's Division
03.2024 - Current
Digital Marketing Specialist
RAMSEY MEDIAWORKS
06.2021 - 02.2024
Eligibility Specialist
STATE OF MISSOURI DEPARTMENT OF SOCIAL SERVICES
10.2018 - 05.2021
Senior Office Support Assistant
STATE OF MISSOURI DEPARTMENT OF SOCIAL SERVICES
04.2018 - 10.2018
Bachelor of Arts - General Studies
Missouri Southern State University
Associate of Arts - General Studies
Crowder College