Tammy Mills
Edgewood,KY
Summary
Dynamic and results-oriented professional with a proven track record at Kenton County School District, adept in kitchen management, maintaining safety, food preparation and handling money. Excels in team leadership, demonstrating exceptional communication skills and a commitment to operational excellence. Utilizes excellent time management skills to prioritize and accomplish tasks. Skilled in cooking techniques and proficient in typing (100 WPM), effectively balancing meticulous attention to detail with high efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lead Cafeteria Cook
Kenton County School District
Ft. Wright, KY
07.2017 - Current
- Directed and supervised cafeteria staff in the preparation, cooking, and serving of meals.
- Retrieve, prepare and cook the forecasted amount of food needed for the day.
- Monitored food production to ensure that quality standards were met.
- Ensured compliance with local health regulations regarding sanitation and safety in the kitchen.
- Participated in developing processes for improving operational efficiency in the cafeteria kitchen.
- Maintained safe working conditions throughout the kitchen area at all times.
- Followed proper food handling and sanitation techniques to promote clean and healthy environment.
- Operated point-of-sale computerized screen properly to keep workflows running smoothly.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Monitored food temperatures to maintain food safety.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Received and stored food and supplies.
- Monitored inventory to maintain proper supply level.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Handled advanced thawing and food pre-preparation for upcoming meals.
Office Manager
Self, Millsfilms
Edgewood, KY
05.2006 - Current
- Coordinated meetings, conferences and travel arrangements.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Cafeteria Monitor
Caywood Elementary School
Edgewood, KY
12.2015 - 07.2016
- Monitored the cafeteria during lunch periods, ensuring orderly conduct among students.
- Provided assistance as needed to ensure efficient and effective operations of the cafeteria line.
- Greeted students upon entering the cafeteria and directed them to appropriate seating areas.
- Reminded students about proper etiquette while eating in the cafeteria area.
- Resolved conflicts between students in a professional manner.
- Encouraged positive behavior among students by recognizing good deeds whenever possible.
- Engaged with students and staff in a friendly manner to create a welcoming cafeteria environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Owner, Precise Touch Cleaning
Self-employeed
Edgewood, KY
01.1999 - 01.2016
- Maintained relationships with existing clients by providing superior customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Cleaned, scrubbed, and polished bathrooms, kitchens, living rooms, bedrooms and hallways.
- Swept, vacuumed, mopped and waxed floors.
- Dusted furniture, fixtures and window sills.
- Sanitized all surfaces with appropriate cleaning products.
- Cleaned windows inside and out using ladders or step stools when needed.
- Respected customer's privacy while performing duties in their homes.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Collections Agent
Citibank
Florence, KY
05.1995 - 05.1997
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Processed payments through various methods such as credit cards and online banking.
- Maintained accurate records of all customer contact attempts and account updates in the database system.
- Adhered to company policies and applicable laws while collecting debts from customers.
- Resolved complex issues that arose during the collections process.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Dixie Heights High School
Edgewood05-1986
Skills
- Cooking techniques
- Ingredients measuring
- Food preparation
- Contamination prevention
- Food presentation
- Kitchen management
- Food storage
- Food handling
- Typing, 100 WPM
- 10 Key Touch Calculator
Certification
- June 2021 - ServSafe Manager Certificate
Timeline
Lead Cafeteria Cook
Kenton County School District
07.2017 - Current
Cafeteria Monitor
Caywood Elementary School
12.2015 - 07.2016
Office Manager
Self, Millsfilms
05.2006 - Current
Owner, Precise Touch Cleaning
Self-employeed
01.1999 - 01.2016
Collections Agent
Citibank
05.1995 - 05.1997
- June 2021 - ServSafe Manager Certificate
High School Diploma -
Dixie Heights High School
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