Tammy Moya
Albuquerque,NM
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Deli Clerk
Sprouts Market
2021.06 - 2022.09
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
Server Hostess
Masasushi
2019.08 - 2021.03
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
Barista / Cashier
Star Bucks
2008.01 - 2009.01
- Greeted and listened effectively to customers to ensure courteous and quick service
- Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash
- Prepared and served drinks and food in accordance with health codes and café standards
- Performed all support tasks such as cleaning cases and equipment, and restocking display cases
- Worked on registers daily.
Hostess
Olive Garden
2003.01 - 2004.01
- Welcomed all guests upon arrival and escorted them to the first available seating
- Answered questions regarding menu items offered
- Assist servers and guests when necessary
- Able to ensure special requests to servers and restaurant staff
- Hands-on experience in assigning work tasks and organizing activities of dining room workers to make sure timely and organized service for patrons
- Personable, friendly and self-reliant
- Known to work calmly and efficiently in fast-paced and busy environments
Cashier / Stocker
Shoes on a Shoe String
2002.01 - 2003.01
- Provide excellent customer service with product knowledge, making a connection and building a strong cliental
- Organized and designed displays for the floor of the department to attract customers
- Assisted customers in deciding purchases, sizes, shoe types and vendors
- Able to authorize returns and exchanges, and audit receipts.
Education
GED -
Skills
- Multi-task Customer Oriented
- Dependable Work Ethics
- Socially work well with others
- Order Accuracy
- Menu Memorization
- Stocking and Replenishing
- Dish Preparation
- Food Preparation and Safety
- Check Payment Processing
- Cash Handling
- High-Volume Dining
- Server Training
- Age Verification
- Wine and Liquor Service
- Plates Presentation
- Food Safety Oversight
- Front of House Display Creation
- Table Bussing
- Transactions and Cash Handling
- Ability to Lift 30 Pounds
- Beverage Preparation
- Order Accuracy and Delivery
- Cash Register Operations
- Greeting and Seating Guests
- Identification Requirements
- Billing and Payment Processing
- Managing Extras
- Taking Reservations
- Guest Satisfaction
Timeline
Deli Clerk
Sprouts Market
2021.06 - 2022.09
Server Hostess
Masasushi
2019.08 - 2021.03
Barista / Cashier
Star Bucks
2008.01 - 2009.01
Hostess
Olive Garden
2003.01 - 2004.01
Cashier / Stocker
Shoes on a Shoe String
2002.01 - 2003.01