Tammy Moye-Ramsey
Meridianville
Summary
Dedicated and results-oriented administrative professional with proven experience in admissions, records, and customer service. Seeking to leverage strong interpersonal, organizational, and leadership skills to support students, staff, and administration at the collegiate level. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
10
10
years of professional experience
Work History
Customer Services Assistant
Calhoun Community College
Huntsville
03.2018 - Current
- Provide administrative and clerical support to students, faculty, staff, and the public.
- Greet visitors, answer phones, and manage incoming emails professionally.
- Maintain thorough knowledge of college policies, admissions, and records processes.
- Process student records including admissions applications, enrollment verifications, transcripts, grade changes, course forgiveness, academic standing reinstatements, withdrawals, and major change requests.
- Input ACT/SAT scores into Banner and scan documents into BDMS in compliance with FERPA guidelines.
- Assist with special enrollment functions as assigned and support the Office of Admissions & Records.
Part-Time Admissions Clerk Assistant
Calhoun Community College
Huntsville
09.2015 - 03.2018
- Greet students at the front counter and process admissions documents (applications, ID verifications, change-of-major forms).
- Enter and maintain data in student information databases.
- Order supplies and provide administrative support to the office team.
Certified Medical Assistant (Extern)
HAPPI, Inc. Urgent Care & Behavioral Health
Huntsville
01.2017 - 03.2017
- Checked in patients, managed phones, and took vital signs as instructed.
- Documented patient visits and tests per provider guidelines.
- Maintained confidentiality and followed clinic protocols.
Education
A.S. - General Studies (Social Work)
Calhoun Community College
12.2024
High School Diploma -
Wilcox Central High School
05.1997
Skills
- MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Credentials Solutions/Transcript Plus
- ApplicationXtender/BDMS
- FERPA Compliance
- Ellucian/Banner INB and SSB
- Target X
- Parchment
- AXIOM
Activities
- Selection Committee Member, Calhoun Community College
- Former Support Personnel Advisory Board Member, Calhoun Community College
Timeline
Customer Services Assistant
Calhoun Community College
03.2018 - Current
Certified Medical Assistant (Extern)
HAPPI, Inc. Urgent Care & Behavioral Health
01.2017 - 03.2017
Part-Time Admissions Clerk Assistant
Calhoun Community College
09.2015 - 03.2018
A.S. - General Studies (Social Work)
Calhoun Community College
High School Diploma -
Wilcox Central High School
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