Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tammy M Proctor-Trimmer

Spencerport

Summary

Results-oriented Event Coordinator skilled in logistics management and customer support. Expertise in stakeholder engagement and relationship building, ensuring effective communication for clients navigating Medicaid and Medicare processes. Strong detail orientation and active listening contribute to high customer satisfaction and successful event execution. Committed to continuous learning and adapting to new challenges while delivering exceptional service.

Overview

1
1
year of professional experience

Work History

General Representive

volunteering
Rochester
09.2025 - Current
  • Communicate updates to group regarding ongoing activities and future events.
  • Coordinated events, securing speakers to enhance engagement.
    Facilitated voting processes for group decision-making.
    Organized logistics for events to ensure smooth execution.
  • ensure adherence to group processes for self-sufficiency

Sr. CRR

Maximus
Rochester
09.2025 - Current

Assisted customers with Medicaid and Medicare savings plan applications for individuals over 65, ensuring timely access to benefits.

  • Guided consumers in determining required documentation for NYSOH and MECM accounts.
    Responded to various questions, providing thorough assistance as needed.
  • Navigated challenging conversations with agitated customers, resulting in apologies and positive outcomes

Education

Some College (No Degree) - Medical Secretary

Monroe Community College
Rochester, NY

Skills

  • Customer assistance
  • Customer relations
  • Event coordination
  • Stakeholder engagement
  • Process adherence
  • Record keeping
  • Task prioritization
  • Detail orientation
  • Decision making
  • Effective communication
  • Active listening
  • Relationship building

Affiliations

  • I have done other things withing maximus outbound calls, NYSOH, MECM and was part of health and safety when I was in the building. I work hard and want to get it down and want to know what I am doing. I now deal with criticism better and feel it is a learning experience.

Timeline

General Representive

volunteering
09.2025 - Current

Sr. CRR

Maximus
09.2025 - Current

Some College (No Degree) - Medical Secretary

Monroe Community College
Tammy M Proctor-Trimmer