TAMMY NESTOR
Summary
Proven specialist with a robust background at Northern Illinois Home Medical Supply, adept in digital file organization and providing exceptional customer service. Excelled in streamlining document management and enhancing inventory processes, demonstrating adaptability and attention to detail. Achieved significant improvements in efficiency and compliance, showcasing a problem-solving aptitude and a commitment to continuous improvement.
Overview
11
11
years of professional experience
Work History
Cpap/Scanner Specialist
Northern Illinois Home Medical Supply
11.2015 - Current
- Scan any/all patient records, to include physician's orders, supporting documents, etc.
- Follow Medicare/Medicaid and private insurance guidelines to ensure compliance with CMS/OIG
- Enter customer and insurance data, orders and files to prepare claims
- Assist with customers of all ages and ethnic backgrounds with cpap and medical equipment questions and concerns. In person and on the phone.
- Perform document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Streamlined document management for improved organization and easy retrieval of information.
- Adhere to all HIPPA and confidentiality at all times
Jewelry Sales Associate
Kay-Jewelers
02.2014 - 11.2015
- Displayed merchandise by arranging in appealing ways to boost sales.
- Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
- Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
- Self-motivated, with a strong sense of personal responsibility.
- Opened/Closed store as a key carrier with thorough knowledge of the alarm system.
-
Receptionist
Pete Harkness Ford
08.2013 - 02.2014
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Certificate of Completion - Office Administration
Sauk Valley Community College
Dixon, IL06-1984
Skills
- Document Scanning
- Digital file organization
- Electronic filing
- Attention to detail
- Reliability
- Excellent verbal and written communication
- Continuous improvement
- Adaptability
- Problem-solving aptitude
- Document retrieval
Timeline
Cpap/Scanner Specialist
Northern Illinois Home Medical Supply
11.2015 - Current
Jewelry Sales Associate
Kay-Jewelers
02.2014 - 11.2015
Receptionist
Pete Harkness Ford
08.2013 - 02.2014
Certificate of Completion - Office Administration
Sauk Valley Community College
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