Tammy Oddy
Adel
Summary
Dynamic team leader with a detail-oriented approach at Tractor Supply, fostering a positive work environment and mentoring team members. Proven track record in process improvement and timely issue resolution, enhancing customer engagement and satisfaction. Committed to workplace safety and quality control, ensuring excellence in every task.
Overview
32
32
years of professional experience
Work History
Team Lead
Tractor Supply
03.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Sales Floor Associate
Fleet Farm
03.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Delivery Driver
Fed Ex
11.2018 - 02.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier
Casey General Store
02.1993 - 02.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Panorama
Panora, IASkills
- Detail-Oriented Approach
- Mediating Disputes
- Customer Engagement Skills
- Mentorship Development
- Timely Issue Resolution
- Production monitoring
- Process improvement
- Workplace safety
- Quality control
- Performance improvement
- Performance monitoring
Timeline
Team Lead
Tractor Supply
03.2022 - Current
Sales Floor Associate
Fleet Farm
03.2020 - 03.2022
Delivery Driver
Fed Ex
11.2018 - 02.2019
Cashier
Casey General Store
02.1993 - 02.2012
GED -
Panorama
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