Tammy Palmer
Woodbury,TN
Summary
Hard worker, good with customer service, good with money, hands-on learner.
Overview
23
23
years of professional experience
Work History
Assistant Store Manager
Dollar General
Manchester, TN
01.2023 - Current
- Assisted in managing daily store operations and employee schedules.
- Trained new staff on store policies and customer service standards.
- Oversaw inventory management and restocking of merchandise displays.
- Ensured compliance with safety and sanitation regulations in the store.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Collaborated with team members to achieve store goals and objectives.
- Monitored cash register operations and processed transactions efficiently.
Digital Personal Shopper
Walmart
Manchester, TN
12.2022 - 12.2023
- Assisted customers in selecting products based on preferences and needs.
- Provided personalized shopping experiences through tailored recommendations and insights.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Fostered relationships with customers to build loyalty and repeat business.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
Key Holder
Dollar General
Mancheser, TN
05.2021 - 01.2023
- Supervised store operations and ensured compliance with company policies.
- Managed cash register operations and balanced cash drawers at the end of shifts.
- Trained new employees on store procedures and customer service standards.
- Assisted in inventory management through stock replenishment and organization.
- Monitored sales floor for customer assistance and maintained product displays.
- Implemented loss prevention strategies to minimize theft and shrinkage risks.
- Coordinated opening and closing procedures to maintain store security and efficiency.
Inspector
Kasai North America, Inc. Manchester Plant
Manchester, TN
11.2018 - 05.2021
- Inspected automotive parts for quality and compliance with industry standards.
- Monitored production processes to ensure adherence to safety regulations.
- Documented inspection results and reported findings to management teams.
- Collaborated with production staff to address quality concerns promptly.
- Trained new inspectors on company policies and inspection protocols.
- Conducted routine audits of materials and equipment for safety compliance.
- Filled out and submitted logs and paperwork on-time.
- Inspected finished goods prior to shipment to guarantee they meet company standards.
Assembly Line Worker
Jarden Consumer Solutions
McMinnville, Tennessee
10.2018 - 11.2018
- Assembled components by following detailed instructions and quality standards.
- Inspected finished products for defects and ensured compliance with specifications.
- Collaborated with team members to maintain a smooth workflow on the production line.
- Maintained cleanliness and organization of workstations to enhance safety and productivity.
- Followed safety protocols to minimize risks while operating equipment on the assembly line.
- Reported equipment malfunctions promptly to ensure minimal downtime in production processes.
Housekeeper
Hampton Inn & Suites By Hilton
Manchester, Tennessee
05.2018 - 10.2018
- Maintained cleanliness of guest rooms and common areas daily.
- Replenished supplies and amenities in guest accommodations as needed.
- Operated cleaning equipment to ensure thorough sanitation of surfaces.
- Reported maintenance issues to management for timely resolution.
- Followed safety protocols to ensure a safe working environment.
- Assisted in training new staff on cleaning procedures and standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assembly Line Production Worker
Yorozu Automotive Tennessee
Morrison, Tennessee
03.2014 - 05.2018
- Assembled automotive components using hand tools and automated machinery.
- Inspected finished products for quality and compliance with standards.
- Maintained cleanliness and organization of the work area to enhance efficiency.
- Collaborated with team members to streamline assembly processes and improve workflow.
- Followed safety protocols to ensure a safe working environment for all employees.
- Operated production equipment and performed routine maintenance checks as needed.
- Trained new team members on assembly procedures and safety practices.
- Adapted to changes in production schedules and prioritized tasks effectively.
- Organized production line equipment and materials for assembly tasks.
- Assembled components according to established procedures and safety protocols.
- Rotated through various positions on the assembly line as needed by management.
- Inspected weld quality for compliance with safety standards.
- Operated welding equipment to join metal components securely.
- Followed safety protocols while operating machinery associated with tack welding jobs.
Sandwich Maker
SUBWAY®Restaurants
Manchester, TN
11.2013 - 02.2014
- Prepared fresh sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of work area and food preparation stations.
- Managed inventory levels by restocking ingredients and supplies as needed.
- Assisted customers with menu selections and provided exceptional service experiences.
- Followed food safety protocols to ensure quality and compliance with health regulations.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Greeted customers in a friendly manner and answered questions about menu items.
- Operated cash registers, handled money, and provided change when necessary.
Front Desk Receptionist
Motel 6 Hotel
Manchester, TN
06.2011 - 02.2014
- Greeted guests warmly and checked in visitors efficiently.
- Managed phone calls and responded to guest inquiries promptly.
- Processed reservations and maintained accurate booking records.
- Handled cash transactions and processed payments securely.
- Coordinated housekeeping requests and ensured room readiness.
- Maintained front desk area, ensuring cleanliness and organization.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
Front Desk Receptionist
Super 8 Motel
Manchester, TN
09.2011 - 11.2013
- Greeted guests warmly and checked in visitors efficiently.
- Managed phone calls and responded to guest inquiries promptly.
- Processed reservations and maintained accurate booking records.
- Handled cash transactions and processed payments securely.
- Coordinated housekeeping requests and ensured room readiness.
- Assisted guests with special requests or service needs effectively.
- Maintained front desk area, ensuring cleanliness and organization.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Laundry Attendant/Front Desk Receptionist
Hampton Inn & Suites By Hilton
Manchester, Tennessee
08.2006 - 11.2011
- Operated laundry machines efficiently to clean linens and guest garments.
- Maintained cleanliness of laundry area by regularly organizing and sanitizing workspaces.
- Inspected items for stains or damage before washing and reported issues promptly.
- Sorted, folded, and stored clean linens in designated areas for easy access.
- Collaborated with housekeeping staff to ensure timely linen delivery to guest rooms.
- Managed inventory of cleaning supplies and requested restocks as needed.
- Followed safety guidelines while handling chemicals and operating equipment safely.
- Kept work area neat, clean and organized at all times.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Folded dried articles neatly.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Transported laundry in carts and sorted dirty items by load type.
- Followed safety regulations while operating machinery.
- Assisted with additional housekeeping tasks during staffing shortages.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
- Removed lint from dryer screens after each load.
- Inspected laundry for damage or stains to repair or pre-treat.
Salad Bar/Dishwasher
Oak Family Restaurant
Manchester, Tennessee
08.2003 - 08.2006
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Operated dishwashing machines to ensure efficient cleaning processes.
- Sorted and organized clean dishes for easy access by kitchen staff.
- Assisted in maintaining a tidy and sanitary work environment at all times.
- Collaborated with kitchen team to support meal preparation and service needs.
- Handled waste disposal and recycling to promote environmental sustainability.
- Adhered to safety protocols while using cleaning chemicals and equipment.
- Reported maintenance issues to ensure operational efficiency of dishwashing area.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Sanitized surfaces after each use following standard sanitation practices.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Replenished condiments at the salad bar throughout shift.
- Organized salad bar ingredients according to established guidelines.
- Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
- Greeted customers and answered questions about the salad bar items.
- Provided excellent customer service by greeting customers and helping them select desired items from the salad bar.
- Restocked salad bar items as needed throughout the day.
- Conducted regular inspections of salad bar area to identify any potential hazards or sanitation issues.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Trained new employees on proper procedures related to operating the salad bar buffet line.
Education
High School Diploma -
Cannon County Highschool
Woodbury, TN05-2006
Skills
- Inventory management
- Sales strategies
- Visual merchandising
- Cash handling
- Cash register operation
- Store opening and closing
- Stock rotations
- Employee training
- Hands-on learning facilitation
- Customer service
- Customer service and engagement
- Problem solving
- Attention to detail
- Tack welding
Timeline
Assistant Store Manager
Dollar General
01.2023 - Current
Digital Personal Shopper
Walmart
12.2022 - 12.2023
Key Holder
Dollar General
05.2021 - 01.2023
Inspector
Kasai North America, Inc. Manchester Plant
11.2018 - 05.2021
Assembly Line Worker
Jarden Consumer Solutions
10.2018 - 11.2018
Housekeeper
Hampton Inn & Suites By Hilton
05.2018 - 10.2018
Assembly Line Production Worker
Yorozu Automotive Tennessee
03.2014 - 05.2018
Sandwich Maker
SUBWAY®Restaurants
11.2013 - 02.2014
Front Desk Receptionist
Super 8 Motel
09.2011 - 11.2013
Front Desk Receptionist
Motel 6 Hotel
06.2011 - 02.2014
Laundry Attendant/Front Desk Receptionist
Hampton Inn & Suites By Hilton
08.2006 - 11.2011
Salad Bar/Dishwasher
Oak Family Restaurant
08.2003 - 08.2006
High School Diploma -
Cannon County Highschool