TAMMY PAPANDREA
FORT MYERS,FLORIDA
Summary
Licensed esthetician specializing in customized skincare solutions that enhance client satisfaction and retention. Proven ability to increase sales through strategic product recommendations and personalized follow-up, ensuring a positive client experience and fostering long-term relationships.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Licensed Esthetician, Part Time
Independent
Fort Myers, FL
11.2023 - Current
- Customized facials, professional makeup, microblading and permanent makeup services to meet client skin goals and ensure safety.
- Build strong client relationships through thorough consultations, personalized aftercare instructions, and proactive follow-up to encourage repeat bookings.
- Recommended and retailed professional skincare products, enhancing client at-home results and increasing overall revenue.
- Managed appointment scheduling, client records, and infection-control protocols to maintain a compliant and professional treatment environment.
Licensed Beauty Advisor
Sephora
Estero, FL
11.2022 - Current
- Consistently drive sales through consultative selling, product education, and targeted retail suggestions.
- Delivered tailored product recommendations and in-store facial services to address client needs and skin concerns.
- Provided personalized makeup applications and lessons, enhancing client confidence and fostering loyalty.
- Fostered strong client relationships through attentive service and proactive follow-up, encouraging repeat visits.
Licensed Esthetician
Hand and Stone Massage and Facial Spa
Fort Myers, FL
09.2021 - 07.2022
- Provided advanced skin treatments including microdermabrasion, dermalinfusion, LED therapy, NuFACE, and chemical peels with ClarityRx/Micropeel certification.
- Performed waxing and conducted comprehensive skin assessments to create tailored treatment plans.
- Maintained treatment safety and ensured client comfort through diligent documentation and strict sterilization standards.
- Collaborated with team to enhance client retention and provide consistent service quality.
Food Service Attendant
American Airlines
Chicago O'Hare
08.2019 - 03.2020
- Managed flagship First Class Lounge, enhancing traveler experience through exceptional service.
- Worked as part of a fast-paced team to deliver premium hospitality and uphold strict hygiene and presentation standards.
- Delivered attentive table service and bussing, maintaining cleanliness and facilitating timely turnover of seating areas.
- Prepared and replenished food and beverage stations, ensuring polished, high-end lounge environment during peak service hours.
Customer Service
American Airlines
Chicago O'Hare
07.2018 - 08.2019
- Coordinated lost-and-found and luggage recovery processes, ensuring clear communication with customers by phone and in person to facilitate timely resolutions.
- Served as security checkpoint agent and customer relations representative, managing high-volume interactions with travelers to enhance customer experience.
- Resolved conflicts and de-escalated tense situations, ensuring passenger safety and contributing to on-time operations.
Secretary of Internal Medicine
Santa Ana Hospital
Santa Ana, Philippines
01.2016 - 01.2018
- Provided secretarial and administrative support for internal medicine physicians, coordinating schedules and managing patient communications.
- Prepared hospital census reports and maintained accurate patient records to support clinical and operational needs.
- Served as a professional point of contact for patients and staff, ensuring efficient front-desk operations and clear information flow.
Esthetician
Montage Skin Science & Aesthetics
San Juan City, Philippines
01.2013 - 01.2016
- Directed spa operations, managed daily activities, and coordinated staff to maintain operational efficiency.
- Delivered sales and product training for Skin Perfection product line, enhancing team product knowledge and boosting retail performance.
- Provided professional aesthetic and skincare services prioritizing client satisfaction and achieving desired results.
Front Waitress
Chicago Roadhouse
Quezon City, Philippines
01.2000 - 01.2001
- Received customer orders, recommended menu items, and provided prompt, friendly service to enhance guest satisfaction.
- Maintained dining flow and supported team members to facilitate timely delivery and optimize table turnover.
- Provided excellent customer service to enhance dining experiences.
- Assisted in setting up tables and preparing dining areas for guests.
- Delivered food and beverages promptly to ensure guest satisfaction.
Retail Sales Associate
Faces Cosmetics
Makati City, Philippines
01.1997 - 01.1998
- Guided customers in product selection by providing tailored recommendations on cosmetics to meet individual needs.
- Executed visual merchandising standards and curated product displays to engage shoppers and drive sales.
- Facilitated sales transactions while fostering a welcoming atmosphere to enhance overall customer satisfaction.
Education
PMU -
The Playhouse Beauty and Academe
Quezon City, Philippines07-2026
Certificate in Microblading -
Gulf Coast Academy
Fort Myers, FL03-2023
Esthetician -
Cosmetology and Spa Academy
Crystal Lake, IL03-2021
Skills
- Client relationship management
- Advanced skincare treatments
- Product sales strategies
- Infection control protocols
- Personalized skincare consultations
- Team collaboration
- Customer service excellence
- Laser hair removal techniques
- Advanced facial techniques
- Extraction expertise
- Team player mindset
- Expert skin analysis
- Eyebrow shaping skills
- Sales and upselling strategies
- Eyebrow and lash tinting
Certification
- PMU, The Playhouse Beauty and Academe
- Certificate in Microblading, Gulf Coast Academy
- Esthetician, Cosmetology and Spa Academy
Timeline
Licensed Esthetician, Part Time
Independent
11.2023 - Current
Licensed Beauty Advisor
Sephora
11.2022 - Current
Licensed Esthetician
Hand and Stone Massage and Facial Spa
09.2021 - 07.2022
Food Service Attendant
American Airlines
08.2019 - 03.2020
Customer Service
American Airlines
07.2018 - 08.2019
Secretary of Internal Medicine
Santa Ana Hospital
01.2016 - 01.2018
Esthetician
Montage Skin Science & Aesthetics
01.2013 - 01.2016
Front Waitress
Chicago Roadhouse
01.2000 - 01.2001
Retail Sales Associate
Faces Cosmetics
01.1997 - 01.1998
PMU -
The Playhouse Beauty and Academe
Certificate in Microblading -
Gulf Coast Academy
Esthetician -
Cosmetology and Spa Academy