Work Preference

Summary

Overview

Work History

Education

Skills

Timeline

Open To Work

VICTORIA SAPIENZA

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Summary

HR professional with hands-on expertise in staffing coordination, onboarding, and HRIS support. Manages accurate records and credential tracking while optimizing hiring workflows for enhanced efficiency across multiple facilities. Successfully maintained staffing continuity in fast-paced environments, ensuring compliance and client satisfaction.

Overview

years of professional experience

Work History

Licensed Esthetician / Shift Leader

Silver Mirror Facial Bar

New York City

09.2023 - 05.2026

Coordinated high-volume scheduling and service operations for a busy appointment calendar to optimize client flow
Addressed client escalations with clear communication and timely follow-through to enhance customer satisfaction
Collaborated with team members to streamline daily workflows and improve handoffs between front-desk and service operations
Maintained confidential records and sensitive information with discretion

Licensed Esthetician / Receptionist

Elite Laser Center

Stony Brook, NY

08.2021 - 03.2024

Handled front-desk operations, client communications, and payment processing with professionalism and attention to detail
Coordinated scheduling and intake workflows in a busy medical spa, ensuring accurate processing and steady appointment flow
Maintained accurate records and confidential information, facilitating effective administrative follow-up
Monitored compliance with safety and sanitation standards, supporting smooth daily operations

Staffing Coordinator

Theradynamics

Woodbury, NY

11.2017 - 07.2019

Coordinated recruitment, onboarding, and placement for Physical Therapists, Occupational Therapists, and Speech-Language Pathologists across approximately 30 facilities in three boroughs
Coordinated candidate communications and interview scheduling, streamlining hiring pipelines and reducing time-to-fill for positions
Maintained reliable coverage and staffing continuity across assigned facilities, minimizing disruptions to patient care
Collaborated with facility leadership and internal stakeholders to identify staffing gaps, enhancing workforce planning and resource allocation
Used Workday and ADP to maintain staffing records and track credentials
Supported HRIS-driven workflows to keep employee and candidate data accurate and current