Tammy Pense
Datavant
SPRINGDALE,AR
18
years of professional experience
Health Information Specialist with experience in release of information, health records review, and medical record auditing. Trusted for HIPAA/HITECH compliance, accurate documentation, and secure record handling across electronic systems.
Work History
Health Information Specialist 1
4 Years 4 Months- Processed medical record requests and release of information cases to support compliant information handling under strict HIPAA requirements.
- Reviewed patient charts to support compliant clinical documentation by verifying completeness, accuracy, and authorization documentation.
- Managed indexing and record updates for confidential health records across electronic document management systems to maintain organized document retrieval.
Booking Specialist
11 Months- Coordinated service appointment scheduling to balance technician availability with customer preferences.
- Answered inbound calls to collect job details and route requests to appropriate service teams for timely service support.
- Managed customer record updates in scheduling system to support accurate booking information.
- Managed appointment confirmation workflow with customers and communicated arrival expectations to support smooth service delivery.
Training Coordinator
13 Years 1 Month- Coordinated associate onboarding and managed training schedule alignment across store departments.
- Delivered compliance, safety and policy training for onboarding and ongoing associate readiness.
- Maintained training records, completion logs, and certification documentation.
- Supported department managers with skill assessments and development planning to align talent development efforts.
Education
No Degree - Criminal Justice
Skills
HIPAA and HITECH requirements
Information release management
Health records review
Record auditing
Compliance regulations
Health information exchange
Timeline
Health Information Specialist 1
Datavant
07.2022 - CurrentRead More
Booking Specialist
Mr. Sparky- Mid America
08.2021 - 07.2022Read More
Training Coordinator
Walmart Store 356
06.2008 - 07.2021Read More
University of Arkansas
No Degree from Criminal Justice
Read More