Tammy Piersol
Farmington Hills,MI
Summary
Dynamic and detail-oriented professional with experience as a Counseling Office Secretary at Van Dyke Public Schools. Expert in scheduling appointments and file management, delivering exceptional customer service while enhancing office efficiency. Proven ability to prioritize tasks and maintain organized records, ensuring smooth operations and effective communication with parents and staff.
Overview
6
6
years of professional experience
Work History
Counseling Office Secretary
Van Dyke Public Schools
01.2020 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled appointments and conducted follow-up calls to parents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Business & Office Machines
Lincoln High School
Warren, MISkills
- Scheduling appointments
- File management
- Appointment coordination
- Task prioritization
- Executive support
- Office management
- Typing speed
- Organization
Timeline
Counseling Office Secretary
Van Dyke Public Schools
01.2020 - Current
Business & Office Machines
Lincoln High School
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