Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tammy Riggs

Mail Clerk III
Louisville,KY

Summary

Friendly with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft and lost or damaged mail.

Production-driven successful in fast-paced environments and over 23 years as mail clerk. Highly receptive to customers' needs and adept in diplomatically resolving grievances or complaints. Expert in post office operations. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Dependable mail clerk offering 23 years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven

settings.

Reliable employee seeking mail clerk position. Offering excellent communication and good judgment.

Reliable employee seeking. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mail clerk position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Overview

24
24
years of professional experience
29
29
years of post-secondary education
1
1
Certification

Work History

Mail Services Clerk

Onsite Management Group
Louisville, KY
08.1998 - Current
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Sorted and placed mail into mailboxes with high levels of accuracy.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Operated postage meters, mail sealers
  • Maintained mailroom supply inventories and vendor supplies.
  • Distributed mail on foot to Doctors Office
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Collaborated with team members to achieve target results.
  • Worked with customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Trained in Supply Chain Management Dept to pull stock for Audubon departments
  • Trained to key floor charges for Audubon hospital departments
  • Communicates with USPS to design artwork for Business Reply Mail for departments within different Nortons facilities

Education

GED -

Iroquois High School
Louisville, KY
02.1993 - 05.2022

Skills

Production goal setting

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Accomplishments

  • Achieved training with Central Supply Chain Management through effectively helping with getting stock orders ready for patient areas and keying order charges for all departments

Certification

MSMA- Mail Piece Design Consultant

Timeline

MSMA- Mail Piece Design Consultant

03-2022

Mail Services Clerk

Onsite Management Group
08.1998 - Current

GED -

Iroquois High School
02.1993 - 05.2022
Tammy RiggsMail Clerk III