Jennifer Payton
Fairburn,GA
Summary
Dynamic leader with extensive experience at USPS and the United States Air Force, demonstrating exceptional problem-solving skills and teamwork. Excelled in high-stakes environments, ensuring operational excellence and safety, with a proven track record in staff development and postal operations. Achieved significant improvements in mail processing efficiency and security protocols, showcasing strong organizational skills and attention to detail.
Overview
21
21
years of professional experience
Work History
Lead Mail Processing Clerk
USPS
12.2011 - Current
Assist the supervisor with ensuring mail is processed daily on time & safely. Assist with making the weekly schedule & giving instructions to clerks for their daily tasks. Daily reports & provide support for upper management.
Security Forces Leader
United States Air Force, USAF
03.2004 - 08.2007
Provided security and being first line of defense for the base. Patrolled and did security checks on the entire base. When needed reports were done when an incident occurred. Deployed to Iraq for 9 months in support of Operation Iraqi Freedom
Education
High School Diploma -
Central High School
Phenix City, AL05.2004
Skills
- Problem-solving skills
- Accuracy and Precision
- Work independently
- Workplace Safety
- Deadline-oriented
- Labeling and Packaging
- Handling and sorting mail
- Mail Sorting
- Shipping processes
- Customer Service
- Postal law proficiency
- Package handling
- Post office operations
- Distribution Services
- Mail distribution
- Mailroom Equipment Operation
- Staff Development
- Sorting Techniques
- Postal regulations knowledge
- Production goal setting
- Fee Collection
- Retail Sales
- Distribution Coordination
- Document Scanning
- Filing systems
- Deadline Management
- Mail handling
- Office Administration
- Shipping procedures
- Retail services
- Documentation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Relationship Building
- Self Motivation
- Goal Setting
- Time management abilities
Timeline
Lead Mail Processing Clerk
USPS
12.2011 - Current
Security Forces Leader
United States Air Force, USAF
03.2004 - 08.2007
High School Diploma -
Central High School
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