Tammy Schools
Rock Hill,SC
Summary
Driven Equipment Specialist with a proven track record at Baker Distributing Co, enhancing customer relations and achieving sales goals through strategic relationship building and quality assurance. Skilled in HVAC systems and organizational skills, excel in multitasking and professionalism, significantly boosting return customer base and team productivity.
Overview
34
34
years of professional experience
Work History
Equipment Specialist
Baker Distributing Co
03.2006 - Current
- Maintained HVAC inventory of necessary equipment, parts and supplies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Kept customer service top priority.
- Built relationships with customers and to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Office Manager
Oakes Appliance & Refrigeration
01.1991 - 02.2006
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
No Degree - Nursing
York Technical College
Rock Hill, SCSkills
- Customer Relations
- Quality Assurance
- Documentation Management
- HVAC Systems
- Multitasking
- Reliability
- Excellent Communication
- Professionalism
- Organizational Skills
- Relationship Building
Timeline
Equipment Specialist
Baker Distributing Co
03.2006 - Current
Office Manager
Oakes Appliance & Refrigeration
01.1991 - 02.2006
No Degree - Nursing
York Technical College
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