Tammy Schwabe-Bowling
Billings,MT
Summary
Dynamic leader with a proven track record at the State of Montana Department of Revenue PAD, enhancing operational efficiency and team cohesion. Excelled in staff management and strategic planning, significantly improving departmental productivity. Skilled in relationship building and performance management, adept at fostering customer relationships and driving talent development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
West Area Manager
State of Montana Department of Revenue PAD
Billings, MT
03.2007 - 12.2020
- Conducted onboarding sessions for new staff members, providing them with necessary information about the department and its operations.
- Developed and implemented procedures to ensure the efficient operation of the department.
- Ensured that all safety regulations in the office and field were followed.
- Maintained an accurate filing system for all documents related to the department's operations.
- Served as a liaison, resolving conflicts. Conduct disciplinary action if required.
- Planned team-building events throughout the year to boost morale among staff members.
- Organized meetings between department heads to discuss strategies and objectives.
- Created databases to track personnel performance, training records, and other relevant data.
- Assisted in recruiting efforts by screening resumes and conducting initial interviews of potential candidates.
- Oversaw employee schedules, vacation requests, and leave balances.
- Oversaw payroll processing activities including time sheets review and salary adjustments.
- Established work procedures or schedules to organize daily work of administrative staff.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Liaised with taxpayers, county commissioners, state, and local tax appeal boards.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Pitched in to help with office tasks during busy periods and staff absences.
Education
High School Diploma -
Billings Senior High
Billings, MT05-1979
Accounting
Eastern Montana College
Billings, MTSkills
- Relationship building
- Performance management - talent review
- Staff management and training
- Team development
- Quality assurance
- Strategic planning
- Recruitment and hiring
- Microsoft Office Suite
Accomplishments
- Governors Award of Excellence
- Star Recognition from Employees
Certification
- IAAO Residential Appraiser Certification
- IAAO Commercial Appraiser Certification
- State of Montana Agricultural Forest Certification
- State of Montana Agricultural Forest Certification
- Montana Native American Training
Timeline
West Area Manager
State of Montana Department of Revenue PAD
03.2007 - 12.2020
- IAAO Residential Appraiser Certification
- IAAO Commercial Appraiser Certification
- State of Montana Agricultural Forest Certification
- State of Montana Agricultural Forest Certification
- Montana Native American Training
High School Diploma -
Billings Senior High
Accounting
Eastern Montana College
Similar Profiles
Ashley JensenAshley Jensen
Collections Agent at Montana Department of RevenueCollections Agent at Montana Department of Revenue
Danial BakkerDanial Bakker
Audit Tech at Montana Department Of RevenueAudit Tech at Montana Department Of Revenue
Joanne L DunnJoanne L Dunn
Tax Examiner 2 at Montana Department Of RevenueTax Examiner 2 at Montana Department Of Revenue