TAMMY SHANNON-SANDEN
Moorhead,MN
Summary
Experienced Alliance Manager with excellent partner and management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Customer Service experience working with Microsoft applications/Cloud computing Team. Leadership in Account Management Sales/Solutions selling striving to be the best. Motivated Relationship Manager, highly effective at strengthening client relationships by delivering first-rate service and support. Friendly and driven leader bringing 14 years of progressive experience.
Overview
11
11
years of professional experience
Work History
Business Development Specialist
Vnomics
Cupertino, CA
07.2023 - Current
- Researched potential business opportunities in new and existing markets.
- Developed relationships with potential clients to gain momentum for account development opportunities.
- Partnered with team members in other business functions to establish best possible solutions.
- Analyzed sales and marketing reports to determine target areas for growth and set additional goals.
- Managed multiple Microsoft SAP migration projects to achieve high levels of success.
- Acted as main point of contact for Microsoft representatives in matters relating to client concerns and needs.
- Created and improved business pipeline using cold and warm techniques.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Microsoft Alliance Manager
Lemongrass Consulting
Ewing, NJ
11.2021 - 03.2023
- Lead the Microsoft Strategic Partnership driving SAP Migrations on Azure.
- Developed strategic plan for client relationships, proactively consulting with senior individuals and anticipating needs.
- Collaborated with managers to identify and develop new markets according to strategic plan, analyzing potential opportunities and challenges.
- Conducted due diligence and fulfilled compliance requirements, communicating with other departments to complete requests.
- Established strong client relationships to drive business development.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities with Microsoft leadership.
Microsoft Alliance Manager
Wharfedale Technologies
Lawrence, NJ
07.2019 - 11.2021
- Develop the partnership with Microsoft and Wharfedale Technologies by building a strong relationship with Microsoft Account Executives, setting regular cadence to develop the business and go-to-market strategies
- Utilizing my Microsoft experience to strive and grow the company
- Proposed solutions and leveraged cross-selling opportunities to existing and new clients around SAP to Azure migration
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills
- Provided expert support to executives through operational oversight and strong team leadership
- Generated new leads through various prospecting methods, presenting opportunities to sell services and build larger client base.
- Developed strategic plan for client relationships, proactively consulting with senior individuals and anticipating needs.
Inside Sales Executive/PDM
N3 LLC
Fargo, ND
09.2016 - 06.2019
- Worked with, partners building the relationship and developing sales leads, maintaining competencies and all requirements needed by the partner to manage their Microsoft side of business
- Lead inside sales meetings to outline company goals and marketing campaigns
- Facilitated the implementation of new technology
- Communicated with repeat customers to build long-term relationships
- Worked with marketing department to prepare campaigns for lead generation
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Premier Services Executive
Microsoft/EGS
Fargo, ND
05.2013 - 09.2016
- Worked within, on IT support sales in the education space
- Developed leads and maintained the sales process from start to finish
- Won top sales lead for 3 consecutive quarters and was the team lead for my department
- Recommended additional, useful services to customers, which helped to increase overall sales
- Delivered service and support to each customer, paving way for future business opportunities
- Routinely prepared and evaluated CRM reports to identify problems and areas for improvement
- Assessed customer needs and upsold products and services to maximize technical support sales
- Worked within, on IT support sales in the education space
- Developed leads and maintained the sales process from start to finish
- Won top sales lead for 3 consecutive quarters and was the team lead for my department
- Recommended additional, useful services to customers, which helped to increase overall sales
- Delivered service and support to each customer, paving way for future business opportunities
- Routinely prepared and evaluated CRM reports to identify problems and areas for improvement
- Assessed customer needs and upsold products and services to maximize technical support sales.
Education
Bachelor of Science - Health Education Teaching
Minnesota State University
Moorhead, MN09.2008
Bachelors of Science - Community Health Education
Minnesota State University - Moorhead
Moorhead, MN12.2004
Associate of Science - Nursing
Minnesota State Community And Technical College
Detroit Lakes, MN08.1997
Skills
- Cadence
- Inside sales
- Client acquisition
- Relationship review process
- Solution management
- Customer relationships
- Effective customer communication
- Sales proficiency
- Sales and marketing
- Public speaking
- Issue and conflict resolution
- Contract development and management
- Organization
Interests
Student Senate Member Class President School Treasurer President of Business Professionals of America
Timeline
Business Development Specialist
Vnomics
07.2023 - Current
Microsoft Alliance Manager
Lemongrass Consulting
11.2021 - 03.2023
Microsoft Alliance Manager
Wharfedale Technologies
07.2019 - 11.2021
Inside Sales Executive/PDM
N3 LLC
09.2016 - 06.2019
Premier Services Executive
Microsoft/EGS
05.2013 - 09.2016
Bachelor of Science - Health Education Teaching
Minnesota State University
Bachelors of Science - Community Health Education
Minnesota State University - Moorhead
Associate of Science - Nursing
Minnesota State Community And Technical College
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