TAMMY SICELOFF

Work History

Amerilife

Myrtle Beach, SC

08.2023 - 12.2024

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated with others to discuss new opportunities.
Achieved cost-savings by developing functional solutions to problems.

Choice Health/Alight Insurance

Myrtle Beach, , SC

07.2018 - 07.2024

Resolved problems, improved operations and provided exceptional service.
Managed time efficiently in order to complete all tasks within deadlines.
Self-motivated, with a strong sense of personal responsibility.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated leadership skills in managing projects from concept to completion.
Delivered services to customer locations within specific timeframes.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Proven ability to learn quickly and adapt to new situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.