Tammy sisk
Dahlonega,GA
Summary
Dynamic Customer Service Representative with Hilton Head Hospitality, recognized for enhancing client retention through exceptional active listening and critical thinking. Successfully resolved customer issues, fostering positive relationships and ensuring superior service experiences. Proficient in call center operations and data entry, contributing to team development and sales success.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Hilton Head Hospitality
10.2016 - Current
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Jackson County High
Jefferson GaSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Call center experience
- Call center operations
- Scheduling
- Product knowledge
- Appointment scheduling
- Team development
- Building rapport
- Sales closing
Timeline
Customer Service Representative
Hilton Head Hospitality
10.2016 - Current
High School Diploma -
Jackson County High
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