Tammy Smith
2020N,W58ter,FL
Summary
Dynamic manager with a proven track record at Pollo Tropical, skilled in team leadership and customer service. Successfully enhanced employee engagement and satisfaction through effective decision-making and conflict resolution. Committed to maintaining a safe and organized environment while consistently delivering high-quality service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Pollo Tropical
Fort Lauderdale, FL
05.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Burlington
Pompano Beach, FL
08.2018 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Cook
Markham Elementary
Pompano Beach
05.2015 - 12.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
No Degree -
Ely High
Pompano Beach, FL06-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
Certification
- CM - Certified Manager Certification
Languages
English
Timeline
Manager
Pollo Tropical
05.2021 - 12.2023
Manager
Burlington
08.2018 - 07.2021
Cook
Markham Elementary
05.2015 - 12.2017
No Degree -
Ely High
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