Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Tammy Smith

2020N,W58ter,FL

Summary

Dynamic manager with a proven track record at Pollo Tropical, skilled in team leadership and customer service. Successfully enhanced employee engagement and satisfaction through effective decision-making and conflict resolution. Committed to maintaining a safe and organized environment while consistently delivering high-quality service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Pollo Tropical
05.2021 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Burlington
08.2018 - 07.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cook

Markham Elementary
05.2015 - 12.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

No Degree -

Ely High
Pompano Beach, FL
06-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.

Certification

  • CM - Certified Manager Certification

Languages

English

Timeline

Manager

Pollo Tropical
05.2021 - 12.2023

Manager

Burlington
08.2018 - 07.2021

Cook

Markham Elementary
05.2015 - 12.2017

No Degree -

Ely High

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Tammy Smith