Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Smith

Wills Point

Summary

Dynamic Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing customer satisfaction through meticulous attention to detail. Fostered a collaborative environment that prioritized conflict resolution and employee development, resulting in improved team performance and project completion. Committed to excellence and adherence to high-quality standards.

Overview

4
4
years of professional experience

Work History

Team Lead Hardlines

Walmart
11.2020 - 12.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.

Education

Duncanville High School
Duncanville, TX
05-1981

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring

Timeline

Team Lead Hardlines

Walmart
11.2020 - 12.2024

Duncanville High School

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Tammy Smith