Summary
Overview
Work History
Education
Skills
Promotion
Timeline
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Tammy Solomon

Blackwood

Summary

Dynamic manager with proven expertise at Phily Diner, excelling in customer service and team leadership. Successfully enhanced operational efficiency through effective scheduling and staff training. Skilled in financial management and vendor relations, fostering a collaborative environment that improved employee satisfaction and customer experience. Committed to excellence in communication and multitasking.

Overview

14
14
years of professional experience

Work History

Manager

Phily Diner
07.2011 - Current

Daytime manager for busy, established diner. Responsible for the daily tasks needed to create a pleasant, efficient environment for both employees as well as customers. Responsible for scheduling, payroll, customer service, managing various employees (hostesses, waitresses and kitchen staff). Keeping accurate finances. Ordering from and dealing with different vendors, as well as keeping accurate accounts. Scheduling employees and keeping accurate records of their time for the week. Being pleasant and helpful.

Education

Business

Triton High School
Runnemede, NJ
06.1986

Skills

  • Customer service

  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Documentation and reporting
  • Relationship building
  • Shift scheduling
  • Policy implementation
  • Schedule preparation
  • Recruiting and interviewing
  • Computer skills
  • Effective communication
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Hiring and training

Promotion

Have worked here for 14 years. Worked my way up from waitress to manager.

Timeline

Manager

Phily Diner
07.2011 - Current

Business

Triton High School

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Tammy Solomon