- Volunteering with the Capital Humane Society since 2010
- I enjoy cooking for friends and family gatherings
- Knitting and Crocheting
- Participating in fundraising events to support the local Humane Society
- Photography
- Hiking
- Gardening
Brianna Wade
Dewitt
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Dynamic Corporate Communications Specialist Intern at Auto Owners Insurance with a proven track record in content development and crisis management. Successfully enhanced brand recognition through impactful public relations campaigns and high-quality marketing materials. Recognized for fostering teamwork and boosting employee morale through innovative recognition programs.
Overview
6
6
years of professional experience
Work History
Corporate Communications Specialist Intern
Auto Owners Insurance
05.2022 - Current
- Developed training materials for new hires in order to ensure uniformity in messaging across departments.
- Guided public relations campaigns that garnered significant local, regional, or national media attention.
- Oversaw the production of high-quality marketing collateral materials to support sales efforts and enhance brand recognition.
- Organized successful company events that fostered positive relationships with stakeholders and promoted brand awareness.
- Increased website traffic with the creation of compelling content, including press releases, articles, blog posts, and social media updates.
- Launched employee recognition programs that boosted morale while reinforcing core values throughout the organization.
- Evaluated customer needs and feedback to drive product and service improvements.
- Nurtured partnerships with external vendors for enhanced service delivery and streamlined project management processes.
- Established strong media relations for increased positive coverage through targeted outreach efforts.
Head Waiter
Flap Jacks Restaurant
06.2019 - 02.2022
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
- Managed food resources, memorized orders, and coordinated customer service.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Assisted in menu development by offering valuable insights about popular dishes and ingredients.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor - Communication
Michigan State University
East Lansing, MI05-2025
High School Diploma -
Dewitt High School
DeWitt, MI05-2020
Skills
- Content development
- Reliability
- Excellent communication
- Self motivation
- Crisis management
- Internal communications
- Teamwork
- Customer service
Interests
Timeline
Corporate Communications Specialist Intern
Auto Owners Insurance
05.2022 - Current
Head Waiter
Flap Jacks Restaurant
06.2019 - 02.2022
Bachelor - Communication
Michigan State University
High School Diploma -
Dewitt High School
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