Tammy Winters
Customer service
Spring
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
24
24
years of professional experience
Work History
Childcare Business Owner
Rock a bye baby
Chicago
02.2004 - 02.2024
- Coordinated and directed activities of business concerning overall needs and wellbeing of families
- Ensured compliance with all local laws and regulations related to the business operations.
- Interviewed, trained and supervised employees.
- Promoted business on social media platforms to maximize brand identity and generate business
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
- Formed and sustained strategic relationships with clients.
Collections Agent
Household Finance
Chicago
01.2000 - 09.2003
- Implemented collection strategies to reduce outstanding account balances.
- Performed reconciliation of accounts to ensure accurate billing and collections records.
- Upheld privacy and security requirements for customer information.
Education
Some College (No Degree) - Education
Triton College
River Grove, ILSkills
- Business regulations
- Employee training
- Inventory management
- Financial analysis
- Problem solving
- Customer service
- Operations management
- Coaching and mentoring
- Task delegation
- Client relationship management
- Team building
- Strategic planning
- Conflict resolution
- Time management
References
References available upon request.
Timeline
Childcare Business Owner
Rock a bye baby
02.2004 - 02.2024
Collections Agent
Household Finance
01.2000 - 09.2003
Some College (No Degree) - Education
Triton College