John MacDonnell
Portland,OR
Summary
Detail-oriented Security Officer with proven skills in report writing, conflict resolution, and enhancing security measures. Committed to maintaining a safe environment through effective risk assessment and customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Guilty Pleasure Gentlemen's Club
Portland, OR
10.2018 - Current
- Collaborated with team members to develop improved security strategies based on observed trends and incidents.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Officer
Dream On Gentlemen's Club
Portland, OR
08.2014 - 09.2018
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
- Implemented security protocols to enhance overall operational efficiency and risk mitigation.
- Trained new security personnel on procedures, policies, and best practices for effective monitoring.
- Prepared detailed incident reports documenting findings and actions taken during security breaches.
- Engaged with clients to address concerns, providing exceptional customer service while ensuring safety protocols were followed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Hudson Bay High School
Vancouver, WA06-1982
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Surveillance
- Complex Problem-solving
- Conflict de-escalation
- Conflict resolution techniques
- Report generation
Certification
- DPSST Unarmed Certification Training
Timeline
Security Officer
Guilty Pleasure Gentlemen's Club
10.2018 - Current
Security Officer
Dream On Gentlemen's Club
08.2014 - 09.2018
High School Diploma -
Hudson Bay High School