Tammy J Schliep
Springfield,OH
Summary
Highly motivated and organized medical Patient Service Representative seeking employment within an establishment office or business to apply my skills and knowledge towards providing excellent assistance to patients while maintaining a professional and smoothly ran work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Rocking Horse Community Health Center
London, OH
09.2023 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Answered incoming calls in a professional manner.
- Inputted patient demographic data into electronic health record system.
- Scanned documents into electronic health record system as needed.
- Performed administrative duties such as filing, faxing, photocopying.
Senior Hazard Insurance Processor Specialist
Assurant Specialty Property
Springfield, Ohio
08.2007 - 09.2023
- Collaborated with policyholders, team members and insurance agents to modify, update and process policies.
- Made contact with insurance carriers to discuss homeowner policies.
- Calculated and issued policyholders' premiums, refunds and adjustments.
- Inputted and communicated notice of cancellations, non-renewals and reinstatements to maintain accurate policy records.
- Posted payments to accounts and maintained records.
- Conducted data entry and recordkeeping to maintain client information.
- Checked documentation for accuracy and validity on updated systems.
- Processed and recorded new policies and claims.
- Worked for multiple banks including Wells Fargo Home Mortgage, PNC, Penney Mac and Mr Cooper to name a few.
Education
Undergraduate Certificate in Medical Billing and Coding with Honors -
DeVry University
Downers Grove, ILSkills
- HIPPA Compliant
- Electronic Health Records (EHR)
- Data Entry
- Excellent Communication Skills
- Medical Terminology
- Problem Solving
- Works Independently
- Team Leader
- Typing 40 WPM
- Medical Billing
Certification
- CPR Training (March 2024)
Timeline
Patient Service Representative
Rocking Horse Community Health Center
09.2023 - Current
Senior Hazard Insurance Processor Specialist
Assurant Specialty Property
08.2007 - 09.2023
Undergraduate Certificate in Medical Billing and Coding with Honors -
DeVry University
- CPR Training (March 2024)
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