TammyLynn Kane
Gorham
Summary
Detail-oriented office associate specializing in appointment scheduling, document organization, and customer service. Proven ability to foster positive interactions with visitors and staff, enhancing overall office atmosphere. Strong interpersonal skills contribute to effective communication and collaboration within teams.
Overview
33
33
years of professional experience
Work History
Office Associate II
State Of Maine DHHS
Portland
10.2025 - Current
- Coordinated appointments and meetings for department staff to facilitate effective communication.
- Greeted visitors at front desk and provided assistance to enhance visitor experience.
- Organized filing system for documents such as invoices, contracts, and reports.
- Managed incoming and outgoing mail, ensuring timely sorting and delivery of packages.
Eligibility Specialist
State Of Maine DHHS
Portland
11.2022 - 10.2025
- Evaluated eligibility for state assistance programs, ensuring accurate assessment based on applicant data.
- Conducted interviews to gather essential applicant information, facilitating informed eligibility determinations.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Engaged with diverse populations daily, demonstrating respect and patience in interactions.
- Explained application denial reasons and outlined recommended next steps, aiding applicants in navigating the process.
Correctional Officer
State Of Maine-DOC, Maine Correctional Center
South Portland
07.1998 - 09.2022
- Managed inmate behavior through conflict resolution and de-escalation techniques, fostering a safer environment.
- Conducted regular facility inspections to ensure compliance with safety standards.
- Monitored security cameras and alarms to identify suspicious activities.
- Inspected cells and performed random searches of common areas for contraband.
- Collaborated with staff to develop and implement rehabilitation programs, enhancing inmate reintegration efforts.
- Documented incidents and prepared comprehensive reports for administrative review, ensuring transparency and accountability.
- Trained new officers on policies, procedures, and emergency protocols.
- Maintained inmate logs and entered information into electronic offender record systems.
Manger
Wilson Suede and Leather
South Portland
06.1996 - 07.1998
- Oversaw daily operations for high-quality leather and suede products, ensuring product quality and customer satisfaction.
- Managed staff schedules to optimize coverage, enhancing overall team productivity.
- Developed strategies to boost customer satisfaction and loyalty.
- Conducted employee training on company standards and best practices, fostering a culture of excellence and compliance.
- Monitored staff performance, addressing issues promptly.
- Managed inventory to maintain stock levels and reduce waste.
- Maintained accurate records of employee attendance, payroll, and vacation requests.
Manager
Weathervane
Bangor
09.1995 - 1998
- Coached and mentored team members to enhance job performance.
- Assigned tasks based on skill levels to optimize team productivity.
- Recruited and hired qualified candidates for open positions.
- Monitored budgets and expenditures to ensure cost-effectiveness while upholding quality standards.
- Maintained accurate records of employee attendance, payroll, and vacation requests.
- Executed daily opening, closing, and shift change functions to uphold operational standards.
Sales Associate
Ormond
Bangor
04.1993 - 09.1995
- Guided customers in product selection, enhancing customer satisfaction and driving sales.
- Executed cashier duties, ensuring accurate processing of payments and efficient service.
- Maintained organized, visually appealing displays to attract customers and promote sales.
- Answered incoming calls to provide information on products and services.
- Monitored inventory and updates on store policies to remain informed.
- Completed daily recovery tasks to ensure cleanliness and enhance productivity.
Education
Some College (No Degree) - Psychology
University of Maine
Orono, MESkills
- Appointment scheduling
- Document organization
- Records management
- Mail management
- Data entry
- Administrative assistance
- Customer service
- Visitor assistance
- Strong interpersonal skills
Timeline
Office Associate II
State Of Maine DHHS
10.2025 - Current
Eligibility Specialist
State Of Maine DHHS
11.2022 - 10.2025
Correctional Officer
State Of Maine-DOC, Maine Correctional Center
07.1998 - 09.2022
Manger
Wilson Suede and Leather
06.1996 - 07.1998
Manager
Weathervane
09.1995 - 1998
Sales Associate
Ormond
04.1993 - 09.1995
Some College (No Degree) - Psychology
University of Maine