Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tammy Renee Murry

Beebe,AR

Summary

Dynamic cake decorator with a proven track record at Harps Foods, excelling in custom cake consultations and themed creations. Recognized for enhancing customer satisfaction through exceptional service and attention to detail. Skilled in icing techniques and team training, fostering a collaborative environment that boosts productivity and creativity.

Overview

2022
2022
years of professional experience

Work History

Cake Decorator

Harps Foods
  • Delivered exceptional customer service during peak hours, ensuring timely order fulfillment.
  • Packaged cakes and pastries efficiently, ensuring adherence to quality standards.
  • Operated packaging equipment, maintaining cleanliness and safety protocols.
  • Decorated cakes using various techniques, ensuring adherence to customer specifications and company standards.
  • Operated commercial kitchen equipment safely for cake preparation and decoration processes.
  • Assisted in inventory management of baking supplies, maintaining stock levels for efficient operation.
  • Collaborated with team members to design visually appealing cake displays for promotional events.
  • Adapted quickly to changing customer orders and preferences, providing personalized service.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Implemented time-saving techniques during peak hours, enhancing overall productivity in the bakery section.
  • Trained new staff on decoration techniques and equipment use, fostering a collaborative work environment.

Crew Member

Flis Management: Burger King
08.2020 - 10.2021
  • Delivered exceptional customer service during peak hours, ensuring timely order fulfillment.
  • Operated kitchen equipment and maintained cleanliness standards to uphold food safety regulations.
  • Collaborated with team members to optimize workflow and improve overall operational efficiency.
  • Assisted in training new crew members, promoting adherence to operational procedures and company policies.
  • Handled cash transactions accurately, balancing registers at the end of shifts without discrepancies.
  • Maintained stock levels by monitoring inventory and restocking supplies as needed throughout shifts.

Bar Fresh Crew

Yarnells Ice Cream
10.2019 - 03.2020

Made product and kept area clean and safe

Assistant Manager

Jordans
11.2018 - 07.2019
  • Supported daily operations by coordinating staff schedules and ensuring resource availability.
  • Assisted in training new team members on company policies and operational procedures.
  • Monitored inventory levels, facilitating timely restocking and reducing stockouts.
  • Implemented efficient workflow processes to enhance productivity and team collaboration.
  • Analyzed customer feedback to identify service improvement opportunities and enhance satisfaction.
  • Collaborated with management to develop strategies for optimizing store performance and sales growth.

Cake Decorator

Knights
02.2013 - 09.2018
  • Decorated cakes using various techniques to enhance visual appeal and meet customer specifications.
  • Collaborated with team members to ensure timely completion of cake orders during peak periods.
  • Assisted in maintaining cleanliness and organization of decorating station and tools.
  • Adapted designs based on customer feedback, ensuring satisfaction with final product presentation.
  • Mixed and prepared icing and fondant, following established recipes for consistency and quality.
  • Operated cake decorating equipment safely, adhering to workplace safety standards and practices.
  • Engaged with customers to understand preferences, providing recommendations for personalized cake designs.
  • Updated display cases regularly to showcase new creations, attracting customer attention and increasing sales opportunities.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.

CNA

Redbrook Nursing Home
04.2009 - 01.2013
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

CNA

Danarc
11.1997 - 03.2009
  • Assisted patients with daily living activities, fostering comfort and dignity.
  • Monitored vital signs, ensuring timely reporting of any changes to nursing staff.
  • Maintained cleanliness and sanitation of patient rooms and common areas, promoting health safety.
  • Documented patient care accurately in electronic health records, supporting continuity of care.
  • Communicated effectively with patients and families, addressing concerns and providing reassurance.
  • Collaborated with healthcare team members to develop individualized care plans for patients.

Education

GED -

Des Arc Highschool
Des Arc, AR
05.1997

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations
  • Strong communication skills
  • Icing techniques
  • Food safety
  • Themed cake creation
  • Production and processing
  • Attention to detail
  • Reliable and responsible
  • Team cooperation
  • Critical thinking
  • Customer service
  • Supply ordering
  • Clear communication
  • Adaptive and creative
  • Active learning
  • Decision-making
  • Opening and closing duties
  • Team Training

Additional Information

I am 12 years clean and sober which is why I think I am perfect to become a drug and alcohol treatment counselor and because of my experience in this I want to help others get to where I am today.

Timeline

Crew Member

Flis Management: Burger King
08.2020 - 10.2021

Bar Fresh Crew

Yarnells Ice Cream
10.2019 - 03.2020

Assistant Manager

Jordans
11.2018 - 07.2019

Cake Decorator

Knights
02.2013 - 09.2018

CNA

Redbrook Nursing Home
04.2009 - 01.2013

CNA

Danarc
11.1997 - 03.2009

Cake Decorator

Harps Foods

GED -

Des Arc Highschool
Tammy Renee Murry